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  1. Confluence Data Center
  2. CONFSERVER-25408

2 Byte characters (Japanese, Korean, Chinese) do not display in Powerpoint macro.

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      NOTE: This bug report is for Confluence Server. Using Confluence Cloud? See the corresponding bug report.

      Steps to reproduce

      1. Open Confluence, create a new page
      2. Attach the fonttest.ppt file (attached to this ticket)
      3. Insert Powerpoint macro to the page and choose the file
      4. Save page
      5. Characters display as squares, see attached screenshot

      Workaround

      If you're running Confluence on Linux based OS, please follow the steps outlined in this KB article. Unfortunately, as of now there's no known workaround for Windows based OS yet.

        1. 2ByteChars-PowerpointMacro.jpg
          31 kB
          Denise Unterwurzacher [Atlassian]
        2. fixed1.png
          112 kB
          Giang Vo
        3. fixed2.png
          165 kB
          Giang Vo
        4. fonttest.ppt
          74 kB
          Denise Unterwurzacher [Atlassian]
        5. Japanese Characters not showing properly due to text boxes.png
          253 kB
          Monique Khairuliana
        6. Korean.JPG
          80 kB
          Saleh Parsa
        7. Persian.JPG
          65 kB
          Saleh Parsa
        8. 스크린샷 2013-03-02 오후 4.01.15.png
          39 kB
          ChangJoon Lee

              briosa Blake Riosa (Inactive)
              dunterwurzacher Denise Unterwurzacher [Atlassian] (Inactive)
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                Created:
                Updated:
                Resolved: