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  1. Confluence Cloud
  2. CONFCLOUD-25408

2 Byte characters (Japanese, Korean, Chinese) do not display in Powerpoint macro.

XMLWordPrintable

      NOTE: This bug report is for Confluence Cloud. Using Confluence Server? See the corresponding bug report.

      Steps to reproduce

      1. Open Confluence, create a new page
      2. Attach the fonttest.ppt file (attached to this ticket)
      3. Insert Powerpoint macro to the page and choose the file
      4. Save page
      5. Characters display as squares, see attached screenshot

      Workaround

      If you're running Confluence on Linux based OS, please follow the steps outlined in this KB article. Unfortunately, as of now there's no known workaround for Windows based OS yet.

        1. 2ByteChars-PowerpointMacro.jpg
          2ByteChars-PowerpointMacro.jpg
          31 kB
        2. fixed1.png
          fixed1.png
          112 kB
        3. fixed2.png
          fixed2.png
          165 kB
        4. fonttest.ppt
          74 kB
        5. Japanese Characters not showing properly due to text boxes.png
          Japanese Characters not showing properly due to text boxes.png
          253 kB
        6. Korean.JPG
          Korean.JPG
          80 kB
        7. Persian.JPG
          Persian.JPG
          65 kB
        8. 스크린샷 2013-03-02 오후 4.01.15.png
          스크린샷 2013-03-02 오후 4.01.15.png
          39 kB

              briosa Blake Riosa (Inactive)
              dunterwurzacher Denise Unterwurzacher [Atlassian] (Inactive)
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                Created:
                Updated:
                Resolved: