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  1. Confluence Cloud
  2. CONFCLOUD-25408

2 Byte characters (Japanese, Korean, Chinese) do not display in Powerpoint macro.

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Description

    NOTE: This bug report is for Confluence Cloud. Using Confluence Server? See the corresponding bug report.

    Steps to reproduce

    1. Open Confluence, create a new page
    2. Attach the fonttest.ppt file (attached to this ticket)
    3. Insert Powerpoint macro to the page and choose the file
    4. Save page
    5. Characters display as squares, see attached screenshot

    Workaround

    If you're running Confluence on Linux based OS, please follow the steps outlined in this KB article. Unfortunately, as of now there's no known workaround for Windows based OS yet.

    Attachments

      1. 2ByteChars-PowerpointMacro.jpg
        2ByteChars-PowerpointMacro.jpg
        31 kB
      2. fixed1.png
        fixed1.png
        112 kB
      3. fixed2.png
        fixed2.png
        165 kB
      4. fonttest.ppt
        74 kB
      5. Japanese Characters not showing properly due to text boxes.png
        Japanese Characters not showing properly due to text boxes.png
        253 kB
      6. Korean.JPG
        Korean.JPG
        80 kB
      7. Persian.JPG
        Persian.JPG
        65 kB
      8. 스크린샷 2013-03-02 오후 4.01.15.png
        스크린샷 2013-03-02 오후 4.01.15.png
        39 kB

      Issue Links

        is related to

        Bug - A problem which impairs or prevents the functions of the product. CONFSERVER-25408 2 Byte characters (Japanese, Korean, Chinese) do not display in Powerpoint macro.

        • High - High priority issues
        • Closed

        Activity

          People

            briosa Blake Riosa (Inactive)
            dunterwurzacher Denise Unterwurzacher [Atlassian] (Inactive)
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            Dates

              Created:
              Updated:
              Resolved: