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  1. Confluence Data Center
  2. CONFSERVER-23322

Editing attachments in Office fails with Google Chrome

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    • We collect Confluence feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for Confluence Server. Using Confluence Cloud? See the corresponding suggestion.

      When attempting to edit attachments in Office from Google Chrome, a pop up displays that says:

      Firefox or Internet Explorer is required to use this feature.
      Atlassian Status as of August 2018

      Hi all,

      Thank you for your patience on this issue.

      We are pleased to announce that the new Edit Files experience is here. From Confluence 6.11 (release notes). Now, you can edit any file attached to a Confluence page using your preferred desktop application, then save the file back to Confluence automatically. The new Atlassian Companion app works across Windows and Mac operating systems with any of our supported Browsers.

      Best,

      Victoria Li | Product Manager - Confluence Server


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            [CONFSERVER-23322] Editing attachments in Office fails with Google Chrome

            Sen Geronimo made changes -
            Workflow Original: JAC Suggestion Workflow 4 [ 3580313 ] New: JAC Suggestion Workflow 3 [ 4340585 ]
            Rob made changes -
            Remote Link Original: This issue links to "Page (Confluence)" [ 379243 ]
            Rob made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 494556 ]
            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow 2 [ 3170879 ] New: JAC Suggestion Workflow 4 [ 3580313 ]
            Status Original: RESOLVED [ 5 ] New: Closed [ 6 ]
            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3041166 ] New: JAC Suggestion Workflow 2 [ 3170879 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2539858 ] New: JAC Suggestion Workflow [ 3041166 ]
            Brüse, Bernhard made changes -
            Link New: This issue is related to CONFSERVER-57385 [ CONFSERVER-57385 ]
            Victoria made changes -
            Description Original: {panel:bgColor=#e7f4fa}
            *NOTE:* This suggestion is for *Confluence Server*. Using *Confluence Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/CONFCLOUD-23322].
            {panel}
            When attempting to edit attachments in Office from Google Chrome, a pop up displays that says:
            {noformat}
            Firefox or Internet Explorer is required to use this feature.
            {noformat}
            {panel:title=Atlassian Status as of April 3, 2018|borderStyle=solid|borderColor=#3c78b5|titleBGColor=#3c78b5|bgColor=#e7f4fa}
            Hi all,

            I'm pleased to let you know that we've started work on this issue.

            As previously mentioned, we've decided to make a significant investment to overhaul this feature. Users will be able to edit not only Office documents but most types of file, and have their changes saved back to Confluence. We will be working to ensure the new functionality works across browser and OS versions.

            In the interim, please checkout our compatibility matrix in the [Atlassian Support Documentation|https://confluence.atlassian.com/doc/office-connector-prerequisites-170493096.html] to confirm current functionality.

            Best,

            Jenny Millman | Product Manager - Confluence Server
            {panel}             		New: {panel:bgColor=#e7f4fa}
            *NOTE:* This suggestion is for *Confluence Server*. Using *Confluence Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/CONFCLOUD-23322].
            {panel}
            When attempting to edit attachments in Office from Google Chrome, a pop up displays that says:
            {noformat}
            Firefox or Internet Explorer is required to use this feature.
            {noformat}
            {panel:title=Atlassian Status as of August 2018|borderStyle=solid|borderColor=#3c78b5|titleBGColor=#3c78b5|bgColor=#e7f4fa}

            Hi all,

            Thank you for your patience on this issue.

            We are pleased to announce that the new [Edit Files|https://confluence.atlassian.com/doc/edit-files-170494553.html] experience is here. From Confluence 6.11 ([release notes|https://confluence.atlassian.com/doc/confluence-6-11-release-notes-953678666.html]). Now, you can edit any file attached to a Confluence page using your preferred desktop application, then save the file back to Confluence automatically. The new Atlassian Companion app works across Windows and Mac operating systems with any of our supported Browsers.

            Best,

            Victoria Li | Product Manager - Confluence Server
{panel}
            Rachel Robins made changes -
            Fix Version/s New: 6.11.0 [ 81090 ]
            Resolution New: Fixed [ 1 ]
            Status Original: In Progress [ 3 ] New: Resolved [ 5 ]
            SET Analytics Bot made changes -
            UIS Original: 2 New: 41

              Unassigned Unassigned
              mseager Michael S
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              523 Vote for this issue
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              321 Start watching this issue

                Created:
                Updated:
                Resolved: