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  1. Confluence Data Center
  2. CONFSERVER-39314

Edit in Office button is missing on preview file screen

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      NOTE: This bug report is for Confluence Server. Using Confluence Cloud? See the corresponding bug report.

      Summary

      IE11: Edit in Office button is missing on preview file screen

      Environment

      • Confluence Cloud
      • Confluence Server
      • Chrome and IE11

      Steps to Reproduce

      1. Open a World file from a Confluence page using IE11 or Chrome

      Expected Results

      Actual Results

      The 3 dots icon is missing

      Workaround

      On Firefox the button is available

        1. Screen Shot 2015-09-18 at 11.51.08 AM.png
          Screen Shot 2015-09-18 at 11.51.08 AM.png
          21 kB

            [CONFSERVER-39314] Edit in Office button is missing on preview file screen

            Julia Erdel added a comment - - edited

            Also have the issue Confluence 6.8.2 and Chrome Version 67.0.3396.99 (Offizieller Build) (64-Bit)

             

            Same problem with IE 1149216299.0 and Edge

            Julia Erdel added a comment - - edited Also have the issue Confluence 6.8.2 and Chrome Version 67.0.3396.99 (Offizieller Build) (64-Bit)   Same problem with IE 1149216299.0 and Edge

            Tim Eddelbüttel added a comment -

            Hello abarnes@atlassian.com,

            since last week we are on 5.9.14 and the edit in office function is missing from the document preview.
            On my Confluence 5.10 instance it looks fine in Firefox and IE11.

            Regards,
            Tim

            Tim Eddelbüttel added a comment - Hello abarnes@atlassian.com , since last week we are on 5.9.14 and the edit in office function is missing from the document preview. On my Confluence 5.10 instance it looks fine in Firefox and IE11. Regards, Tim

            Adam Barnes (Inactive) added a comment -

            Resolving as fixed as this has been raised in a more recent issue. If this is still an issue in the latest bugfix version of 5.9.x and on IE11 (not Chrome) then please comment to have this issue reopened.

            Adam Barnes (Inactive) added a comment - Resolving as fixed as this has been raised in a more recent issue. If this is still an issue in the latest bugfix version of 5.9.x and on IE11 (not Chrome) then please comment to have this issue reopened.

            Adam Barnes (Inactive) added a comment -

            Please note that Chrome is presently not a supported browser, please see the linked ticket CONF-23322

            Adam Barnes (Inactive) added a comment - Please note that Chrome is presently not a supported browser, please see the linked ticket CONF-23322

            Igor Myagchev added a comment -

            Same trouble in Crome version 39.0.2171.71 m (64-bit) running with Confluence Server 5.9.10

            Igor Myagchev added a comment - Same trouble in Crome version 39.0.2171.71 m (64-bit) running with Confluence Server 5.9.10

              Unassigned Unassigned
              psilveira Paula Silveira
              Affected customers:
              1 This affects my team
              Watchers:
              7 Start watching this issue

                Created:
                Updated:
                Resolved: