Details
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Suggestion
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Resolution: Unresolved
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None
Description
Feature request
Desired behaviour:
- Ability to copy & paste content from external source, that includes both text and an image
Current behaviour:
- In most cases, text is pasted but image does not appear
- Varied results depending on browser (see details below)
Details on the issue
The reason for this is that when copying from an external source, content is copied in different formats - e.g. when copying from Microsoft Word, content is copied in base64 format. When copying from Google Docs, content is copied in a specific Google format.
Note you can confirm the type of clipboard copy action using https://evercoder.github.io/clipboard-inspector/
For example, when copying text and image from OneNote, the results vary depending on browser:
- IE 8 - No option to paste images.
- Firefox 7 - Image doesn't copy or paste on Mac, works perfectly on Win7.
- Safari 5.1 - Image copies and appears in the edit window, then appears as a broken link when saved.
- Chrome - Text is copied, images not.
Suggested workarounds
- Upload the image directly to Confluence
- Sometimes copying and pasting into another tool before pasting in the Editor results in a successful paste. E.G. sometimes copying from OneNote, pasting into Word, then copying from Word and pasting into the Editor has resulted in all content being pasted successfully
- Copy and paste images separately
Related issues
Symptoms of this issue have been reported as bugs previously; while we understand this is frustrating, the ability to copy & paste from other formats is not a supported feature. We are tracking customer impact and interest on this suggestion, to help us prioritise this work within our broader roadmap for the Editor.
Bugs raised in the past include:
- https://jira.atlassian.com/browse/CONFCLOUD-23597 Copying images from Word documents inconsistent across browsers
- https://jira.atlassian.com/browse/CONFCLOUD-72397 Pasting images from OneNote into Confluence pages does not work