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Confluence CloudProject Type: software

Confluence Cloud

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  1. Confluence Cloud
  2. CONFCLOUD-72635

Authenticated users can't access a Confluence Instance opened to anonymous access

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      Issue Summary

      It is possible to enable public access on Confluence Cloud. With the recent implementation of CONFCLOUD-30161, unlicensed authenticated users can access content that is opened to Anonymous access. For example:

      • User has only access on Jira. 
      • Confluence is opened to Anonymous access.
      • User accesses Confluence while logged in. 

      However, such scenario will only work in case the user belongs to the Instance userbase. Below scenario won't work:

      • User A has access on Jira from Instance A.
      • Instance B has Confluence opened to anonymous users.
      • User A (while authenticated to the Atlassian account) tries to access Instance B.

      Steps to Reproduce

      1. Create an Instance (Instance A), and add a user to it (User A).
      2. Create another Instance (Instance B), and add Confluence to it.
      3. Enable anonymous access on Confluence.
      4. While logged in as User A (that doesn't have licensed access on Instance B), access Confluence from Instance B.

      Expected Results

      The user should be able to access the content, since it is publicly accessible.

      Actual Results

      The user can't access the content. 

      Workaround

      Accessing the Instance using the incognito mode or logging out of the Atlassian account would work.

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            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.
            Uploaded image for project: 'Confluence Cloud'
            1. Confluence Cloud
            2. CONFCLOUD-72635

            Authenticated users can't access a Confluence Instance opened to anonymous access

            XMLWordPrintable

                Issue Summary

                It is possible to enable public access on Confluence Cloud. With the recent implementation of CONFCLOUD-30161, unlicensed authenticated users can access content that is opened to Anonymous access. For example:

                • User has only access on Jira. 
                • Confluence is opened to Anonymous access.
                • User accesses Confluence while logged in. 

                However, such scenario will only work in case the user belongs to the Instance userbase. Below scenario won't work:

                • User A has access on Jira from Instance A.
                • Instance B has Confluence opened to anonymous users.
                • User A (while authenticated to the Atlassian account) tries to access Instance B.

                Steps to Reproduce

                1. Create an Instance (Instance A), and add a user to it (User A).
                2. Create another Instance (Instance B), and add Confluence to it.
                3. Enable anonymous access on Confluence.
                4. While logged in as User A (that doesn't have licensed access on Instance B), access Confluence from Instance B.

                Expected Results

                The user should be able to access the content, since it is publicly accessible.

                Actual Results

                The user can't access the content. 

                Workaround

                Accessing the Instance using the incognito mode or logging out of the Atlassian account would work.

                        d5ca6a1fd213 KK (Inactive)
                        edc026a7b429 Vitor A (Inactive)
                        Affected customers:
                        62 This affects my team
                        Watchers:
                        71 Start watching this issue

                          Created:
                          Updated:
                          Resolved:

                            d5ca6a1fd213 KK (Inactive)
                            edc026a7b429 Vitor A (Inactive)
                            Affected customers:
                            62 Vote for this issue
                            Watchers:
                            71 Start watching this issue

                              Created:
                              Updated:
                              Resolved: