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  1. Confluence Cloud
  2. CONFCLOUD-72521

Changes are lost and unsaved after EDITING a Confluence page

      Issue Summary

      After publishing edits to a large Confluence, the content edited on the pages are not saved.

      To help us prioritize which performance degradation you're facing, please check that you have accurately categorized your experience:

      Theme Ticket
      1. Slowness rendering Non-Content PAGE FEATURES when VIEWING a Confluence page  CONFCLOUD-72517
      2. Slowness rendering IN-PAGE CONTENT when VIEWING a large Confluence page CONFCLOUD-72518
      3. Slowness initially rendering a large Confluence page in EDIT mode CONFCLOUD-72519
      4. Keyboard typing delays while trying to EDIT a Confluence page CONFCLOUD-72520
      THIS TICKET 5. Changes are lost and unsaved after EDITING a Confluence page CONFCLOUD-72521
      6. Inability or delay of publishing EDITS to a Confluence page AFTER clicking PUBLISH CONFCLOUD-72522

      Steps to Reproduce

      1. Click the pencil icon on a page to edit the page
      2. Multiple users are editing the page at the same time
      3. User 1 type texts on the keyboard
      4. User 1 clicks the Publish button to save changes

      Expected Results

      Changes made to the page are reflected in the published version for User 1.

      Actual Results

      Changes made to the page do not show up in the published version for User 1.

      Workaround

      Try removing elements on the page or splitting up the page and see if that improves the editing speed. If you are able to remove elements and see performance improvements, please share as a comment to help us narrow our focus on key elements that are slowing page performance.

            [CONFCLOUD-72521] Changes are lost and unsaved after EDITING a Confluence page

            Amin A. made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 964269 ]
            Ethan Yew made changes -
            Resolution New: Tracked Elsewhere [ 15 ]
            Status Original: Short Term Backlog [ 12074 ] New: Closed [ 6 ]
            Nick Yang made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 601646 ]
            Matthew Zhang made changes -
            Status Original: Gathering Impact [ 12072 ] New: Short Term Backlog [ 12074 ]
            Nick Yang made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 600622 ]
            Bugfix Automation Bot made changes -
            Support reference count Original: 9 New: 10
            SET Analytics Bot made changes -
            UIS Original: 5 New: 4
            Nick Yang made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 598963 ]
            SET Analytics Bot made changes -
            UIS Original: 4 New: 5
            Nick Yang made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 597714 ]

              b44ee328bea8 Ethan Yew
              sxu3@atlassian.com Sunny Xu (Inactive)
              Affected customers:
              4 This affects my team
              Watchers:
              13 Start watching this issue

                Created:
                Updated:
                Resolved: