Uploaded image for project: 'Confluence Cloud'
  1. Confluence Cloud
  2. CONFCLOUD-70656

Unlicensed Users from Service Desk unable to search KB confluence pages in advanced search

    XMLWordPrintable

Details

    • 0
    • 15
    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

    Description

      Issue Summary

      Unlicensed Users from Service Desk unable to search confluence pages in the advanced search and also the Search this space in the overview page.

      Steps to Reproduce

      1. Step 1 Create a KB space from the JSD project.
      2. Step 2 add unlicensed users in space permissions.

      3. Step 3 Login as unlicensed user, user can view the space and its pages.
      4. Step 4 Try to search the pages in the advanced search, user not getting search results
      5. Step 5 Also, searching on the Search this space on the Overview page does not return any result.

      Expected Results

      If Unlicensed user is added in KB space permissions (can view space and its pages) they should be able to see the pages in the advanced search.

      Actual Results

      If Unlicensed user is added in KB space permissions (can view space and its pages) they are not getting the pages in the advanced search, no search results for unlicensed users.

      Note: Advanced Search shows the content from Spaces which has Anonymous access enabled.

      Workaround

      Currently, there is no known workaround for this behavior. A workaround will be added here when available

      Attachments

        Issue Links

          Activity

            People

              1c1fa2351d15 Lennon Liao
              nghuraiya@atlassian.com Neha Ghuraiya
              Votes:
              32 Vote for this issue
              Watchers:
              41 Start watching this issue

              Dates

                Created:
                Updated: