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      THIS TICKET IS NOT MONITORED. PLEASE SEE RELEVANT TICKETS BELOW

      Status Update 28 July 2021
      Hi all,

      This is Ethan from the Atlassian Editor Team. Thank you for the continuous feedback on performance improvement needs within the Confluence editing experience. This is a top priority for Atlassian teams. 

      I want to direct your attention to some new tickets that have been created to provide more focused updates on specific performance related issues. We will be actively monitoring the tickets below, and ask that you you to vote and follow the tickets which detail the specific performance issue affecting you and your team:

      Theme Ticket
      1. Slowness rendering Non-Content PAGE FEATURES when VIEWING a Confluence page  CONFCLOUD-72517
      2. Slowness rendering IN-PAGE CONTENT when VIEWING a large Confluence page CONFCLOUD-72518
      3. Slowness initially rendering a large Confluence page in EDIT mode CONFCLOUD-72519
      4. Keyboard typing delays while trying to EDIT a Confluence page CONFCLOUD-72520
      5. Changes are lost and unsaved after EDITING a Confluence page CONFCLOUD-72521
      6. Inability or delay of publishing EDITS to a Confluence page CONFCLOUD-72522

       

      Because not all performance issues stem from the same cause, we are aggregating potentially disparate issues within this ticket. We can continue to do so with your help in providing additional details on what your page contains. If you are able to remove elements and see performance improvements, sharing that information can help us narrow our focus on key elements that are slowing page performance.

      Thanks all and stay safe,

      Ethan

       

      We are experiencing very slow page load time. Looks like it's not only us but lots of users are seeing same experience. See this thread (has 6.4k views as of April 2020)  https://community.atlassian.com/t5/Confluence-questions/Jira-and-Confluence-Cloud-is-toooooo-slow/qaq-p/744373

      Top poster even posted Google pagespeed score of 4.

      We measured our instance and it has page speed score of 13 for mobile and 27 for desktop. I think this is too low for such a top product like Confluence or Jira. See report: https://developers.google.com/speed/pagespeed/insights/?url=https%3A%2F%2Fbitwelt.atlassian.net%2Fwiki%2Fspaces%2Fbit%2Foverview%3Fmode%3Dglobal&tab=desktop

      We have another private instance where about 500 JS files are loaded on each page load. A lot of them seem to come from team calendar (which we have disabled but js files are still loaded), see screenshot.

      Please prioritize page speed/performance.

       

       

            [CONFCLOUD-69740] Confluence is very slow, please improve the performance

            The performance difficulties of Atlassian Cloud are particularly present again today. 

             

            It is surprising that since this concern was raised in 2019, no significant progress has been made to seek changes or improve performance. Despite repeated feedback and complaints from users, the issue does not seem to be receiving the necessary priority. There is an urgent need for Atlassian to take action here and take concrete measures to optimize cloud performance to ensure customer satisfaction and productivity.

            Wendy Imfeld added a comment - The performance difficulties of Atlassian Cloud are particularly present again today.    It is surprising that since this concern was raised in 2019, no significant progress has been made to seek changes or improve performance. Despite repeated feedback and complaints from users, the issue does not seem to be receiving the necessary priority. There is an urgent need for Atlassian to take action here and take concrete measures to optimize cloud performance to ensure customer satisfaction and productivity.

            Daniel Wagner added a comment - - edited

            We started an evaluation of Confluence Cloud recently, because of good experiences in the past. I'm really disillusioned by the performance of the page rendering for both, simple view and edit.

            Made with page speed insights in Chrome 117:

            FCP 4,54 sec

            LCP 4,94 sec 

            TTI 29,89 sec

            Daniel Wagner added a comment - - edited We started an evaluation of Confluence Cloud recently, because of good experiences in the past. I'm really disillusioned by the performance of the page rendering for both, simple view and edit. Made with page speed insights in Chrome 117: FCP 4,54 sec LCP 4,94 sec  TTI 29,89 sec

            Simon L added a comment -

            we have a page that has 13 tables in them, most under 50 rows. One table has about 160 rows, another table has about 100 rows. They are fine when loading in Read only mode, but when you go to edit the page, it takes anywhere between 45seconds - 1min and 30 seconds to fully load everything before you can start typing... it just feels very sluggish and lethargic! This has been tested on Safari, Chrome and Firefox browsers (recently updated) and also on different internet connections as well as different computers. Other pages using the same browsers, internet connections and computers on the same confluence instance load into edit mode fine without the same sluggish and lethargy as that page. Very odd!

             

            Would love this to be addressed asap!

            Simon L added a comment - we have a page that has 13 tables in them, most under 50 rows. One table has about 160 rows, another table has about 100 rows. They are fine when loading in Read only mode, but when you go to edit the page, it takes anywhere between 45seconds - 1min and 30 seconds to fully load everything before you can start typing... it just feels very sluggish and lethargic! This has been tested on Safari, Chrome and Firefox browsers (recently updated) and also on different internet connections as well as different computers. Other pages using the same browsers, internet connections and computers on the same confluence instance load into edit mode fine without the same sluggish and lethargy as that page. Very odd!   Would love this to be addressed asap!

            evarshavsky added a comment - - edited

            rendering of a page 2s i'm ok with - typing content on a page and each character taking 2s to render is not ok - not sure how they come up with their own rules to industry standards.  i am trying to avoid having to break up the pages into child pages.  

            evarshavsky added a comment - - edited rendering of a page 2s i'm ok with - typing content on a page and each character taking 2s to render is not ok - not sure how they come up with their own rules to industry standards.  i am trying to avoid having to break up the pages into child pages.  

            LAL added a comment -

            They've said things like 2s response time to a request is ok so i dont think they see this kind of performance as a bug. Sad since Confluence is good but just unusable. Doubt the performance will improve in next few years

            LAL added a comment - They've said things like 2s response time to a request is ok so i dont think they see this kind of performance as a bug. Sad since Confluence is good but just unusable. Doubt the performance will improve in next few years

            don't use any of those type of extensions - I'm not sure why this is a suggestion and not a bug.  If something is so slow that end user is unable to perform the work as they need, how is it a suggestion?

            evarshavsky added a comment - don't use any of those type of extensions - I'm not sure why this is a suggestion and not a bug.  If something is so slow that end user is unable to perform the work as they need, how is it a suggestion?

            Did you disable an external browser extensions (Ie: Grammarly) or something else?

            Marcelo Correa added a comment - Did you disable an external browser extensions (Ie: Grammarly) or something else?

            Yes, absolutely, right there with you evarshavsky - this is just something that helped my team (I am not part of Atlassian, just another customer - just wanted to make that clear).

            Camilla Zehetbauer added a comment - Yes, absolutely, right there with you evarshavsky - this is just something that helped my team (I am not part of Atlassian, just another customer - just wanted to make that clear).

            I have proposed this to my team - and disabling spell check will have a major impact on the content as they depend on this feature - it's not optional for them - disabling the translation on the browser does not create enough of a performance optimization.   This is a major issue that needs to be addressed.

            evarshavsky added a comment - I have proposed this to my team - and disabling spell check will have a major impact on the content as they depend on this feature - it's not optional for them - disabling the translation on the browser does not create enough of a performance optimization.   This is a major issue that needs to be addressed.

            Hi all, just wanted to share a workaround that has helped us reduce loading times of pages with large tables: Try deactivating the spell checker in the browser you are working with - this has helped us a lot.

            Camilla Zehetbauer added a comment - Hi all, just wanted to share a workaround that has helped us reduce loading times of pages with large tables: Try deactivating the spell checker in the browser you are working with - this has helped us a lot.

              Unassigned Unassigned
              d4cb4bee8c3a Nar Kumar C. - Narva Software
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