Details
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Bug
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Resolution: Timed out
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Medium
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7
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Severity 3 - Minor
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0
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Description
Issue Summary
Users get a something went wrong message when trying to access a profile in the People directory.
Steps to Reproduce
- Open the people directory at https://instance.atlassian.net/people
- Try to load an account profile
Expected Results
The profile is loaded fine.
Actual Results
The following error when trying to see their profile in the People directory:
Note that the same error can be displayed in the People directory if the user in question does not have any product access, so check that first.
Notes
Affected users are likely affected by https://jira.atlassian.com/browse/CONFCLOUD-67259 as well.
Workaround
Contact our support team through https://support.atlassian.com/ and inform the following information:
- The user(s) being affected.
- A link to this report.