Issue Summary

Users get a something went wrong message when trying to access a profile in the People directory.

Steps to Reproduce

1. Open the people directory at https://instance.atlassian.net/people
2. Try to load an account profile

Expected Results

The profile is loaded fine.

Actual Results

The following error when trying to see their profile in the People directory:

Note that the same error can be displayed in the People directory if the user in question does not have any product access, so check that first.

Notes

Affected users are likely affected by https://jira.atlassian.com/browse/CONFCLOUD-67259 as well.

Workaround

Contact our support team through https://support.atlassian.com/ and inform the following information:

• The user(s) being affected.
• A link to this report.