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Bug
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Resolution: Fixed
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High
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None
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10
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Severity 3 - Minor
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Summary
Anonymous users unable to view Jira Issues on the Jira Issue chart macro, even if the Jira project and Confluence space are open for anonymous users;
Environment
- New and old editor;
- "Jira Issue"; macro
- Anonymous access on both Jira and Confluence;
Steps to Reproduce
- Create a new Jira Project and grant 'Browse Projects' permission for "Anyone" Allowing anonymous access to your project
- Create at least one Issue in this project;
- Create a Confluence Space and enable anonymous users access;
- Create a new Page, and insert a "Jira Issue" macro > Search for the newly created project and publish the page;
- Try to access the page and view the macro (use incognito mode to replicate this one).
Expected Results
- Anonymous users to be able to view Jira Issues through the "Jira Issue" macro in Confluence;
Actual Results
- The "Jira Issue" macro does not load issues, and it is kept on a forever 'loading' state (spinning)
- Checking the browser's console we see a 'Failed to load resource: the server responded with a status of 401 ()'
Notes
- Accessing these issues directly in Jira works;
- Even though on both Confluence and Jira anonymous access is enabled, it seems that the macro itself is denying access to the issues on Confluence.
Workaround
Currently, there is no known workaround for this behavior.
- is duplicated by
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- Closed
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- relates to
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- Closed
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- Closed
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CONFCLOUD-31983 Allow anonymous user to view JIRA chart macro as anonymous permission
- Gathering Interest
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- Gathering Interest
[CONFCLOUD-67093] Anonymous users unable to view Jira Issues on the Jira Issue chart macro
Hi everyone,
The fix for this has reached production. Please let us know if you continue to experience issues with Jira Issue Macros loading.
Best,
Eric
Agreed, thanks for the transparency. Looking for to the update next week.
Thanks for the update, Eric. It's great knowing what's happening! Much appreciated.
Hi everyone,
Eric from the Confluence team again, unfortunately our release is blocked by another issue right now. Thank you again for your patience. We hope to get this fix out soon and we expect it sometime next week.
Best,
Eric
Eric,
thanks for the update, that helps. Looking forward to getting the update next week.
thanks,
Bryan
Hi Bryan and everyone,
This is Eric from the Confluence team. Thank you for your patience as we’ve worked on a fix for this bug. We have the fix ready for release and expect it to be deployed by Tuesday November 12th. We know you have been waiting eagerly for this fix as we are, and we will be providing any updates as they come. Thank you again for your patience!
Best,
Eric
Where are we with this? This is high impact for us, we cannot share this info with customers, which is the main reason for the use of Confluence. We just need them to be able to see this, were not trying to have them go in and be a full user with modification rights.
This does not seem to be working anymore in Jira/Confluence cloud? Jira project is public - Confluence space is Public - Jira macro still showing error even though the anonymous user can view the issues in Jira issue page.