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  1. Confluence Cloud
  2. CONFCLOUD-66871

Emojis from Confluence aren't appearing in Jira Service Desk

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      Description

      Issue Summary

      In a KB article, emojis added in Confluence aren't appearing in Jira Service Desk with the appropriate emoji.

      Environment

      Confluence Cloud - New editor

      Steps to Reproduce

      1. Connect Jira Service Desk and Confluence Cloud
      2. In the public article, add emojis to it. E.g: :right: or :left:
      3. Check the article in Jira Service Desk

      Expected Results

      The emojis should appear accordingly.

      Actual Results

      All emojis show up as 'stars':

      Or the shortcuts as text. E.g: :right: or :left:

      Workaround

      Currently, there is no known workaround for this behavior.

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            Assignee:
            Unassigned Unassigned
            Reporter:
            nmarques Nagila Marques (Inactive)
            Votes:
            17 Vote for this issue
            Watchers:
            16 Start watching this issue

              Dates

              Created:
              Updated: