In a KB article, emojis added in Confluence aren't appearing in Jira Service Desk with the appropriate emoji.
Confluence Cloud - New editor
- Connect Jira Service Desk and Confluence Cloud
- In the public article, add emojis to it. E.g: :right: or :left:
- Check the article in Jira Service Desk
The emojis should appear accordingly.
All emojis show up as 'stars':
Or the shortcuts as text. E.g: :right: or :left:
Currently, there is no known workaround for this behavior.