Details
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Bug
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Resolution: Unresolved
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Low
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4
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Severity 3 - Minor
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0
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Description
Issue Summary
In a KB article, emojis added in Confluence aren't appearing in Jira Service Desk with the appropriate emoji.
Environment
Confluence Cloud - New editor
Steps to Reproduce
- Connect Jira Service Desk and Confluence Cloud
- In the public article, add emojis to it. E.g: :right: or :left:
- Check the article in Jira Service Desk
Expected Results
The emojis should appear accordingly.
Actual Results
All emojis show up as 'stars':
Or the shortcuts as text. E.g: :right: or :left:
Workaround
Currently, there is no known workaround for this behavior.
Attachments
Issue Links
- was cloned as
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CONFCLOUD-77047 Custom Emojis from Confluence aren't appearing in KB articles for portal customers
- Closed