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Details

Type: Bug
Resolution: Won't Fix
Priority: High
Component/s: Space - Export
Labels:

Support reference count:
79
Symptom Severity:
Severity 3 - Minor
UIS:
11
Bug Fix Policy:
View Atlassian Cloud bug fix policy

Description

Summary

HTML Exports fails in Spaces with more than 3 GB in Attachments

Steps to Reproduce

In a Confluence space, attach files to pages until you have at least 3 GB of attachments in the space
Go to Content Tools > Export > HTML

Expected Results

The Space will be exported.

Actual Results

Export stalls at 0%

Note

Issue has been identified on tenant with smaller size of attachments on a space

Attachments

Attachments

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beehive_lock.numbers
741 kB
24/Jan/2020 10:31 AM
long_running_locks.numbers
127 kB
24/Jan/2020 10:31 AM
long_running_task (1).numbers
150 kB
24/Jan/2020 10:31 AM

Issue Links

derived from

CONFCLOUD-62570 Space Exports to PDF/HTML are failing at 0%

Closed

is a regression of

CONFCLOUD-52967 Unable to export space as HTML

Closed

is related to

CONFCLOUD-78253 HTML Exports fails in Spaces with more than 3 GB in Attachments

Gathering Impact

mentioned in: Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...

(6 mentioned in)

Activity

People

Assignee:: Tushar Mahule

Reporter:: Lucas M.

Votes:: 37 Vote for this issue

Watchers:: 83 Start watching this issue

Dates

Due:: 17/Oct/2023

Created:: 28/Sep/2018 12:13 PM

Updated:: 6 days ago 9:53 PM

Resolved:: 17/Oct/2023 11:54 PM

Time Tracking

Estimated:

Not Specified

Remaining:

0h

Logged:

5m