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      Summary

      Unable to export Spaces to PDF

      Environment

      • Cloud

      Steps to Reproduce

      1. Go to the Space Settings of a space
      2. Go to Content Tools tab -> Export
      3. Mark PDF and click Next
      4. Select either the Normal Export or Custom Export and click Export

      Expected Results

      The Space will be exported as PDF accordingly

      Actual Results

      The export fails right after start it at 0% and the following message shows-up:

      There was an error in the export. Please check your log files.

      Workaround

      N/A

      Notes

      • This is also affecting HTML exports.

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            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.

                Summary

                Unable to export Spaces to PDF

                Environment

                • Cloud

                Steps to Reproduce

                1. Go to the Space Settings of a space
                2. Go to Content Tools tab -> Export
                3. Mark PDF and click Next
                4. Select either the Normal Export or Custom Export and click Export

                Expected Results

                The Space will be exported as PDF accordingly

                Actual Results

                The export fails right after start it at 0% and the following message shows-up:

                There was an error in the export. Please check your log files.

                Workaround

                N/A

                Notes

                • This is also affecting HTML exports.

                        stengali Sandeep Tengali
                        foselame Francisco Oselame (Inactive)
                        Votes:
                        3 Vote for this issue
                        Watchers:
                        10 Start watching this issue

                          Created:
                          Updated:
                          Resolved:

                            stengali Sandeep Tengali
                            foselame Francisco Oselame (Inactive)
                            Affected customers:
                            3 This affects my team
                            Watchers:
                            10 Start watching this issue

                              Created:
                              Updated:
                              Resolved: