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Bug
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Resolution: Fixed
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High
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22
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Severity 3 - Minor
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1
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Summary
When trying to export a space as HTML, it stucks in 0%.
Environment
- Confluence 1000.801.1
Steps to Reproduce
- Space tools > content tools > export > HTML (custom or normal)
Investigation Done
- Tried in different prod instances
- clog
2017-01-06 12:52:39.924985500 2017-01-06 12:52:39,924 INFO [Caesium-1-1] [impl.schedule.caesium.SchedulerRunDetailsDao] addRunDetails Job 'flushEdgeIndexQueue' has run: RunDetailsImpl[startTime=1483735959917,runOutcome=SUCCESS,durationInMillis=7,message=] 2017-01-06 12:52:50.911053500 2017-01-06 12:52:50,910 ERROR [Caesium-1-3] [velocity] logVelocityMessage Left side ($pageLevelComments.size()) of '>' operation has null value at com/atlassian/confluence/pages/Page.htmlexport.vm[line 61, column 53] 2017-01-06 12:52:51.911664500 2017-01-06 12:52:51,911 ERROR [Caesium-1-3] [velocity] logVelocityMessage Left side ($pageLevelComments.size()) of '>' operation has null value at com/atlassian/confluence/pages/Page.htmlexport.vm[line 61, column 53] 2017-01-06 12:52:51.913433500 2017-01-06 12:52:51,913 WARN [Caesium-1-3] [confluence.importexport.impl.AbstractRendererExporterImpl] exportResource There is no download resource manager to export the resource: /wiki/rest/documentConversion/latest/conversion/thumbnail/56820270/1 2017-01-06 12:52:57.531243500 2017-01-06 12:52:57,530 ERROR [Caesium-1-3] [velocity] logVelocityMessage Left side ($pageLevelComments.size()) of '>' operation has null value at com/atlassian/confluence/pages/Page.htmlexport.vm[line 61, column 53] 2017-01-06 12:52:59.987911500 2017-01-06 12:52:59,987 ERROR [Caesium-1-3] [velocity] logVelocityMessage Left side ($pageLevelComments.size()) of '>' operation has null value at com/atlassian/confluence/pages/Page.htmlexport.vm[line 61, column 53] 2017-01-06 12:53:00.145715500 2017-01-06 12:53:00,145 ERROR [Caesium-1-3] [confluence.importexport.impl.AbstractRendererExporterImpl] exportResource Resource not found for export: /wiki/download/attachments/152536372/Bin%20Master%205000.png 2017-01-06 12:53:04.814365500 2017-01-06 12:53:04,814 ERROR [Caesium-1-3] [velocity] logVelocityMessage Left side ($pageLevelComments.size()) of '>' operation has null value at com/atlassian/confluence/pages/Page.htmlexport.vm[line 61, column 53] 2017-01-06 12:53:04.841080500 2017-01-06 12:53:04,840 ERROR [Caesium-1-3] [velocity] logVelocityMessage Left side ($pageLevelComments.size()) of '>' operation has null value at com/atlassian/confluence/pages/Page.htmlexport.vm[line 61, column 53]
Workaround
Export as PDF or XML
- has a regression in
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- Closed
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- relates to
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- Closed
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![[Extranet] Page](/images/icons/generic_link_16.png "[Extranet] Page"){kind=icon}
| Form Name | |||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
[CONFCLOUD-52967] Unable to export space as HTML
Any ETA available on when these fixes would be deployed? The linked issue mentioned above is now resolved as well.
While this can be worked around it's quite time consuming to do and I'm eager to avoid that manual effort.
Hello,
we have a related issue with site export with the download link not appearing: https://jira.atlassian.com/browse/CONFCLOUD-54721
We're in progress of fixing that one. Once we have fixed that one we will apply the same fix to HTML export also which should resolve this issue.
Apologies for the delays. We should have this resolved soon.
HI, there's one related ticket here https://jira.atlassian.com/browse/CONFCLOUD-54990
I also found this not working
A641/html/$exportUtils.getTitleAsHref($breadcrumb)
A641 is the root folder of my workspace.
and the script behind it shall be generating a href link from the title name of each pages. But it does not do its work.
So all the breadcrumb in the confluence html export is not working. This is serious, please help fixing it asap.
I try to export to HTML yesterday, it works, but not perfectly.
The links on the top for chapter sections are dead.
Please work on and inform us the progress.
James Baxendale
added a comment - See work has commenced on this ticket, can we get a rough ETA for likely resolution and furthermore what the realistic ETA would be that a hosted Confluence would be upgradable to the version including the fix.
James Baxendale
added a comment - See work has commenced on this ticket, can we get a rough ETA for likely resolution and furthermore what the realistic ETA would be that a hosted Confluence would be upgradable to the version including the fix. James Baxendale
added a comment - I would also like an update on when we might get a fix as the only export option that does work for me is to XML, the PDF export hangs at the 98% complete mark for some time and then cycles back through the export, over and over again, and never finishes.
Thanks
James Baxendale
added a comment - I would also like an update on when we might get a fix as the only export option that does work for me is to XML, the PDF export hangs at the 98% complete mark for some time and then cycles back through the export, over and over again, and never finishes.
Thanks 
Lily Feedbackfruits
added a comment - Hello,
For some spaces, I was able to make an HTML export while for others not. Could it be the case that the experts I was able to make are not complete?
Thanks in advance!
Lily Feedbackfruits
added a comment - Hello,
For some spaces, I was able to make an HTML export while for others not. Could it be the case that the experts I was able to make are not complete?
Thanks in advance! Hello,
we believe most of the failures in HTML export are caused by the UI losing the track of the progress of the export. We have a fix in the pipeline on this and it should hit production soon.
Apologies for the trouble this is causing.
Any update on this?
We are also relying on the HTML Report. Its a current SOP for us to do so..
Please update.
Why is this marked resolved? Just tried to export and it's definitely not resolved.