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  1. Confluence Cloud
  2. CONFCLOUD-78253

HTML or PDF Exports fails in Spaces with more than 3 GB in Attachments

      Summary

      HTML Exports fails in Spaces with more than 3 GB in Attachments

      Steps to Reproduce

      1. In a Confluence space, attach files to pages until you have at least 3 GB of attachments in the space
      2. Go to Space settings > Manage space > Export space > HTML or PDF

      Expected Results

      The Space will be exported.

      Actual Results

      Export runs for hours and fails at 99%

      Workaround

      Export it in smaller chunks of pages, if you really need this to be in HTML, otherwise, consider the CSV export

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            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.
            Uploaded image for project: 'Confluence Cloud'
            1. Confluence Cloud
            2. CONFCLOUD-78253

            HTML or PDF Exports fails in Spaces with more than 3 GB in Attachments

                Summary

                HTML Exports fails in Spaces with more than 3 GB in Attachments

                Steps to Reproduce

                1. In a Confluence space, attach files to pages until you have at least 3 GB of attachments in the space
                2. Go to Space settings > Manage space > Export space > HTML or PDF

                Expected Results

                The Space will be exported.

                Actual Results

                Export runs for hours and fails at 99%

                Workaround

                Export it in smaller chunks of pages, if you really need this to be in HTML, otherwise, consider the CSV export

                        d5517f80e6e9 Tyler Brown
                        278c4f2d034c Pavani
                        Votes:
                        6 Vote for this issue
                        Watchers:
                        25 Start watching this issue

                          Created:
                          Updated:
                          Resolved:

                            d5517f80e6e9 Tyler Brown
                            278c4f2d034c Pavani
                            Affected customers:
                            6 This affects my team
                            Watchers:
                            25 Start watching this issue

                              Created:
                              Updated:
                              Resolved: