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  1. Confluence Cloud
  2. CONFCLOUD-59617

Google Drive for Confluence add-on is not verified by google

      Summary

      When using the Google Drive macro, if the logged user is not the author/owner of the document, a message to "authenticate/Sign in as the user" will be displayed, with a Sign in to Google button. Due to not having options to see the document directly in Confluence, the user will need to authenticate.

      Recently, if the user clicks on this button, the following message will be displayed:

      Sign in with Google temporarily disabled for this app - This app has not been verified yet by Google in order to use Google Sign In.

      Environment

      • Confluence Cloud
      • Google Drive for Confluence add-on

      Steps to Reproduce

      1. Make sure to install the Google Drive Macro for Confluence
      2. After that, when editing a page, insert a Google Sheets with a valid URL for a spreadsheet in the user's drive.
      3. Once added to the page, click on Publish to save the changes
      4. Observe the message and click on Sign in to Google

      Expected Results

      The user should be able to authenticate and see the document, based on Google's permission.

      Actual Results

      The user is asked to authenticate. After that, a warning screen is shown saying the App is not verified by Google.

      Workaround

      There is no workaround at the moment.

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          Guilherme T
        2. google.png
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          Giuliano C.
        3. warning.png
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          Guilherme T

            [CONFCLOUD-59617] Google Drive for Confluence add-on is not verified by google

            Monique Khairuliana (Inactive) made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2662727 ] New: JAC Bug Workflow v3 [ 3423149 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            SET Analytics Bot made changes -
            Support reference count Original: 26 New: 29
            UIS Original: 10 New: 14

            Works like a charm now

            Thanks for the persistence and support.

            Guido Santo added a comment - Works like a charm now Thanks for the persistence and support.

            It is now working for all the users in my org.

            However to note, I also think I may have found a workaround:

            Previously the google sheets document I had embedded into Confluence via the Google Drive Add-on was set to "anyone at my company can view" the document with the link. Prior to updating the add-on (before Anand commented that there was an app update with fix), I changed the share settings on my GDrive documents to "anyone at my company can find and view" and my users were able to view the google drive files in confluence even before I updated the app with the fix

            Esther Disbot added a comment - It is now working for all the users in my org. However to note, I also think I may have found a workaround: Previously the google sheets document I had embedded into Confluence via the Google Drive Add-on was set to "anyone at my company can view" the document with the link. Prior to updating the add-on (before Anand commented that there was an app update with fix), I changed the share settings on my GDrive documents to "anyone at my company can find and view" and my users were able to view the google drive files in confluence even before I updated the app with the fix
            Anand Kashyap made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Awaiting Release [ 11372 ] New: Resolved [ 5 ]

            Hello all, 

                           We have finally got a positive response from Google. The app has been verified and a new version has been launched in the Atlassian Marketplace. The new version is 1.0.33-AC. Please update the app and verify whether the problem is resolved. 

            Thanks for your patience.

            Anand Kashyap added a comment - Hello all,                 We have finally got a positive response from Google. The app has been verified and a new version has been launched in the Atlassian Marketplace. The new version is  1.0.33-AC . Please update the app and verify whether the problem is resolved.  Thanks for your patience.

            asanka added a comment -

            Ditto - we are having the issue same. Several users cannot see the shared file, while only the owner can. Please help!

            asanka added a comment - Ditto - we are having the issue same. Several users cannot see the shared file, while only the owner can. Please help!

            Thank you for the background and information. I look forward to hearing about an ETA or fix soon. Thanks again!

            Esther Disbot added a comment - Thank you for the background and information. I look forward to hearing about an ETA or fix soon. Thanks again!

            esther89 We have/are following up with Google for verifying this soon and have also brought to their notice that the delay is adversely affecting our business. But we do not have an ETA from them yet. We have also tried to communicate through some other channels in an effort to reach out to them. We are still waiting for a response.

            Anand Kashyap added a comment - esther89 We have/are following up with Google for verifying this soon and have also brought to their notice that the delay is adversely affecting our business. But we do not have an ETA from them yet. We have also tried to communicate through some other channels in an effort to reach out to them. We are still waiting for a response.

            ^

              akashyap@atlassian.com Anand Kashyap
              gtworkowski Guilherme T (Inactive)
              Affected customers:
              37 This affects my team
              Watchers:
              70 Start watching this issue

                Created:
                Updated:
                Resolved: