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  1. Confluence Cloud
  2. CONFCLOUD-57804

JIRA Gadget macros fail to load

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    Description

      Summary

      JIRA Gadgets Do not load when visiting a page with that Macro.
      The Macro instead gives the following error:

      This gadget cannot be displayed on your dashboard. This could be due to a licensing problem or an application error. If you need this gadget, contact your administrator for assistance. Otherwise, you can remove it from your dashboard.
      

      Environment

      (Optional - If Applicable)
      Cloud

      Steps to Reproduce

      1. Add a sprint burndown Gadget to a page, Other JIRA gadgets that gather data on multiple issues will also work.
      2. view the page with the gadget after a good amount of time has passed.

      Expected Results

      The Gadget Loads with no issues.

      Actual Results

      The Gadget Does not load and you get the error as stated above.

      Notes

      • Refreshing the page will load the gadget.
      • When facing issues to load the gadget, the same will not be displayed on the macro browser as well.

      Workaround

      Reload the page to view the gadget.

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            People

              lhuang@atlassian.com Leo Huang (Inactive)
              jlong@atlassian.com Jared Long
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              Dates

                Created:
                Updated:
                Resolved: