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Bug
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Resolution: Timed out
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Low
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4
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Severity 3 - Minor
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Summary
JIRA Gadgets Do not load when visiting a page with that Macro.
The Macro instead gives the following error:
This gadget cannot be displayed on your dashboard. This could be due to a licensing problem or an application error. If you need this gadget, contact your administrator for assistance. Otherwise, you can remove it from your dashboard.
Environment
(Optional - If Applicable)
Cloud
Steps to Reproduce
- Add a sprint burndown Gadget to a page, Other JIRA gadgets that gather data on multiple issues will also work.
- view the page with the gadget after a good amount of time has passed.
Expected Results
The Gadget Loads with no issues.
Actual Results
The Gadget Does not load and you get the error as stated above.
Notes
- Refreshing the page will load the gadget.
- When facing issues to load the gadget, the same will not be displayed on the macro browser as well.
Workaround
Reload the page to view the gadget.
- is a regression of
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- Closed
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[CONFCLOUD-64957] JIRA Gadget macros fail to load
When will the gadget loading issue on Jira server be fixed? Using:
- Atlassian JIRA Project Management Software (v7.8.1#78001-sha1:0c6698b)
I'm having to restart Jira on a daily basis to get some of the standard gadgets to load (mainly 2D gadgets are affected)
Hi everyone,
Thank you for previously raising this bug and bringing it to our attention.
Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved. To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Confluence users.
As we continue to roll out features we do look at requests made by our users and if you feel like this bug is still impacting your team please let us know.
Thank you again for providing valuable feedback to our team!