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  1. Confluence Cloud
  2. CONFCLOUD-51774

Add questions to Service Desk's KB search results

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      Request for feedback

      Hello everyone,

      I'm Laura, a Product Manager on the Confluence team. We are looking to better understand your experience using the Questions for Confluence app and how we can improve it. If you are interested in sharing feedback, please feel free to schedule time with me. I look forward to hearing from you all!

      Cheers,
      Laura

      NOTE: This suggestion is for Confluence Cloud. Using Confluence Server? See the corresponding suggestion.

      Currently you can search a KB (a Confluence space) from the Service Desk home screen before you create a request, it would be great to have CQ questions show up in the results there as well.

      I had a chat to Gil, who said they can modify their existing UI to also search on a set of labels, but they'd need us to modify the Confluence capabilities API to include information about whether or not CQ is installed.

      Once we've added that they can modify their search.

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              Unassigned Unassigned
              stardif Sam Tardif
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                Created:
                Updated: