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  1. Confluence Cloud
  2. CONFCLOUD-35291

Unable to add ‘Create from template’ Macro to a Global Template

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    Description

      NOTE: This bug report is for Confluence Cloud. Using Confluence Server? See the corresponding bug report.

      Status Update 26 October 2020

      We reviewed this bug and could see that actual root cause is coming from the fact that no "space key" is chosen when adding "create from template" macro to a Global template.

      Details of the issue are submitted to the new bug:
      https://jira.atlassian.com/browse/CONFCLOUD-70992

      New workaround :

      1. Create / edit a Global template
      2. Add "create from template" macro
      3. Make sure to add "space key" at the bottom left of the macro edit form. After that "template name" drop-down will be available.
      4. Once you create a new page based on the global template, you will need to click "edit" button for "create from template" macro to have space key updated correctly.

      Current Behaviour

      When creating or editing a Global Template and trying to add the ‘Create from template’ Macro the macro editor hangs. Dropdowns aren't responsive.

      Error message

      404 error is thrown in the browser console:

      Workaround

      1. edit regular (non-template) Confluence page and add the ‘Create from template’ Macro to it;
      2. copy the macro from the page editor;
      3. edit a Global Template and past the macro copied in previous step;
      4. save the template - the macro button will work as expected.

      Note

      If user language is not English, the workaround won't work.

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          Nursihah Amir
        2. Screen Shot 2014-10-16 at 8.38.41 PM.png
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          Nursihah Amir

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              ele Eric Le (Inactive)
              namir Nursihah Amir (Inactive)
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              Dates

                Created:
                Updated:
                Resolved: