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  1. Confluence Data Center
  2. CONFSERVER-33673

Internal Confluence links in notification email not correct

      Issue Summary

      In email notifications when the content of a page is displayed, all Confluence internal links (attachments, pages,...) are wrong and only point to the address http://server.base.url/#.

      For issues regarding anchor links in the notifications mail, watch the following bug report: CONFSERVER-58737

      Steps to Reproduce

      1. Have a confluence that has a mail server
      2. Create a page that contains a link of the following
        1. Link to another page
        2. Link to attachments
      3. Send the content of that page in a mail notificaitons

      Expected Results

      Clicking the link will take you to the correct link

      Actual Results

      The link does not work and only take you to a link with the following address

      http://server.base.url/#
      

      Notes

      Links to external pages (i.e.: http://www.google.com) work as expected.

      Workaround

      No workaround

            [CONFSERVER-33673] Internal Confluence links in notification email not correct

            Monique Khairuliana (Inactive) made changes -
            Link New: This issue is related to CONFSERVER-58737 [ CONFSERVER-58737 ]
            Monique Khairuliana (Inactive) made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Needs Triage [ 10030 ] New: Closed [ 6 ]
            Monique Khairuliana (Inactive) made changes -
            Description Original: In email notifications when the content of a page is displayed, all Confluence internal links (attachments, pages,...) are wrong and only point to the address {{[http://server.base.url/#]}}.

            Links to external pages (i.e.: [http://www.google.com|http://www.google.com/]) work as expected.

             
            h4. Update 11/16/2018:

            It appears that this fixed bug has regressed.  When viewing the underlying URL of an anchor link embedded within a task notification email, the URL appears in the following format: <base-url>/#pagename-anchorname .   When you click on a link like this, Confluence does not display a page.

            According to [Anchors|https://confluence.atlassian.com/conf68/anchors-947170225.html], the format should be like: {{[<base-url>/display/spacekey/pagename#pagename-anchorname|http://myconfluence.com/display/spacekey/pagename#pagename-anchorname]}}
            h4. Steps to reproduce:
             * Create a page.
             * Create an anchor link.
             * Create a task that includes a reference to the anchor link.
             * Assign task to a user.
             * In resulting email notification, view and click on anchor link contained therein.

            Tested in 5.10.8, 6.6.0 and 6.8.1

             
            New: h3. Issue Summary
            In email notifications when the content of a page is displayed, all Confluence internal links (attachments, pages,...) are wrong and only point to the address {{[http://server.base.url/#]}}.

            For issues regarding anchor links in the notifications mail, watch the following bug report: CONFSERVER-58737

            h3. Steps to Reproduce
            # Have a confluence that has a mail server
            # Create a page that contains a link of the following
            ## Link to another page
            ## Link to attachments
            # Send the content of that page in a mail notificaitons

            h3. Expected Results
            Clicking the link will take you to the correct link

            h3. Actual Results
            The link does not work and only take you to a link with the following address
            {code}
            http://server.base.url/#
            {code}

            h3. Notes
            Links to external pages (i.e.: [http://www.google.com|http://www.google.com/]) work as expected.

            h3. Workaround
            No workaround
            SET Analytics Bot made changes -
            Support reference count Original: 5 New: 6
            SET Analytics Bot made changes -
            Support reference count New: 5
            UIS New: 1
            Steve Shaw made changes -
            Description Original: In email notifications when the content of a page is displayed, all Confluence internal links (attachments, pages,...) are wrong and only point to the address {{[http://server.base.url/#]}}.

            Links to external pages (i.e.: [http://www.google.com|http://www.google.com/]) work as expected.

             
            h4. Update 11/16/2018:

            It appears that this bug has reappeared.  When viewing the underlying URL of an anchor link embedded within a task notification email, the URL appears in the following format: <base-url>/#pagename-anchorname .   When you click on a link like this, Confluence does not display a page.

            According to [Anchors|https://confluence.atlassian.com/conf68/anchors-947170225.html], the format should be like: {{[<base-url>/display/spacekey/pagename#pagename-anchorname|http://myconfluence.com/display/spacekey/pagename#pagename-anchorname]}}
            h4. Steps to reproduce:
             * Create a page.
             * Create an anchor link.
             * Create a task that includes a reference to the anchor link.
             * Assign task to a user.
             * In resulting email notification, view and click on anchor link contained therein.

            Tested in 5.10.8, 6.6.0 and 6.8.1

             
            New: In email notifications when the content of a page is displayed, all Confluence internal links (attachments, pages,...) are wrong and only point to the address {{[http://server.base.url/#]}}.

            Links to external pages (i.e.: [http://www.google.com|http://www.google.com/]) work as expected.

             
            h4. Update 11/16/2018:

            It appears that this fixed bug has regressed.  When viewing the underlying URL of an anchor link embedded within a task notification email, the URL appears in the following format: <base-url>/#pagename-anchorname .   When you click on a link like this, Confluence does not display a page.

            According to [Anchors|https://confluence.atlassian.com/conf68/anchors-947170225.html], the format should be like: {{[<base-url>/display/spacekey/pagename#pagename-anchorname|http://myconfluence.com/display/spacekey/pagename#pagename-anchorname]}}
            h4. Steps to reproduce:
             * Create a page.
             * Create an anchor link.
             * Create a task that includes a reference to the anchor link.
             * Assign task to a user.
             * In resulting email notification, view and click on anchor link contained therein.

            Tested in 5.10.8, 6.6.0 and 6.8.1

             
            Steve Shaw made changes -
            Affects Version/s New: 6.8.1 [ 78526 ]
            Affects Version/s New: 6.6.0 [ 75132 ]
            Affects Version/s New: 5.10.8 [ 63921 ]
            Steve Shaw made changes -
            Description Original: In email notifications when the content of a page is displayed, all Confluence internal links (attachments, pages,...) are wrong and only point to the address {{[http://server.base.url/#]}}.

            Links to external pages (i.e.: [http://www.google.com|http://www.google.com/]) work as expected.

             

            Update 11/16/2018:

            It appears that this bug has reappeared.  When viewing the underlying URL of an anchor link embedded within a task notification email, the URL appears in the following format: <base-url>/#pagename-anchorname .   When you click on a link like this, Confluence does not display a page.

            According to [Anchors|https://confluence.atlassian.com/conf68/anchors-947170225.html], the format should be like: {{[<base-url>/display/spacekey/pagename#pagename-anchorname|http://myconfluence.com/display/spacekey/pagename#pagename-anchorname]}}

             
            New: In email notifications when the content of a page is displayed, all Confluence internal links (attachments, pages,...) are wrong and only point to the address {{[http://server.base.url/#]}}.

            Links to external pages (i.e.: [http://www.google.com|http://www.google.com/]) work as expected.

             
            h4. Update 11/16/2018:

            It appears that this bug has reappeared.  When viewing the underlying URL of an anchor link embedded within a task notification email, the URL appears in the following format: <base-url>/#pagename-anchorname .   When you click on a link like this, Confluence does not display a page.

            According to [Anchors|https://confluence.atlassian.com/conf68/anchors-947170225.html], the format should be like: {{[<base-url>/display/spacekey/pagename#pagename-anchorname|http://myconfluence.com/display/spacekey/pagename#pagename-anchorname]}}
            h4. Steps to reproduce:
             * Create a page.
             * Create an anchor link.
             * Create a task that includes a reference to the anchor link.
             * Assign task to a user.
             * In resulting email notification, view and click on anchor link contained therein.

            Tested in 5.10.8, 6.6.0 and 6.8.1

             
            Steve Shaw made changes -
            Description Original: In email notifications when the content of a page is displayed, all Confluence internal links (attachments, pages,...) are wrong and only point to the address {{http://server.base.url/#}}.

            Links to external pages (i.e.: [http://www.google.com]) work as expected.
            New: In email notifications when the content of a page is displayed, all Confluence internal links (attachments, pages,...) are wrong and only point to the address {{[http://server.base.url/#]}}.

            Links to external pages (i.e.: [http://www.google.com|http://www.google.com/]) work as expected.

             

            Update 11/16/2018:

            It appears that this bug has reappeared.  When viewing the underlying URL of an anchor link embedded within a task notification email, the URL appears in the following format: <base-url>/#pagename-anchorname .   When you click on a link like this, Confluence does not display a page.

            According to [Anchors|https://confluence.atlassian.com/conf68/anchors-947170225.html], the format should be like: {{[<base-url>/display/spacekey/pagename#pagename-anchorname|http://myconfluence.com/display/spacekey/pagename#pagename-anchorname]}}

             
            Steve Shaw made changes -
            Resolution Original: Fixed [ 1 ]
            Status Original: Closed [ 6 ] New: Needs Triage [ 10030 ]

              ttranminh Tam Tran
              aconde Alejandro Conde Carrillo (Inactive)
              Affected customers:
              11 This affects my team
              Watchers:
              22 Start watching this issue

                Created:
                Updated:
                Resolved: