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  1. Confluence Data Center
  2. CONFSERVER-25408

2 Byte characters (Japanese, Korean, Chinese) do not display in Powerpoint macro.

XMLWordPrintable

      NOTE: This bug report is for Confluence Server. Using Confluence Cloud? See the corresponding bug report.

      Steps to reproduce

      1. Open Confluence, create a new page
      2. Attach the fonttest.ppt file (attached to this ticket)
      3. Insert Powerpoint macro to the page and choose the file
      4. Save page
      5. Characters display as squares, see attached screenshot

      Workaround

      If you're running Confluence on Linux based OS, please follow the steps outlined in this KB article. Unfortunately, as of now there's no known workaround for Windows based OS yet.

        1. 2ByteChars-PowerpointMacro.jpg
          2ByteChars-PowerpointMacro.jpg
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        2. fixed1.png
          fixed1.png
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        3. fixed2.png
          fixed2.png
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        4. fonttest.ppt
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        5. Japanese Characters not showing properly due to text boxes.png
          Japanese Characters not showing properly due to text boxes.png
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        6. Korean.JPG
          Korean.JPG
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        7. Persian.JPG
          Persian.JPG
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        8. 스크린샷 2013-03-02 오후 4.01.15.png
          스크린샷 2013-03-02 오후 4.01.15.png
          39 kB

            [CONFSERVER-25408] 2 Byte characters (Japanese, Korean, Chinese) do not display in Powerpoint macro.

            Conny Postma made changes -
            Remote Link Original: This issue links to "Page (Atlassian Documentation)" [ 79304 ]
            Katherine Yabut made changes -
            Workflow Original: JAC Bug Workflow v3 [ 2886956 ] New: CONFSERVER Bug Workflow v4 [ 2980739 ]
            Owen made changes -
            Workflow Original: JAC Bug Workflow v2 [ 2794930 ] New: JAC Bug Workflow v3 [ 2886956 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: JAC Bug Workflow [ 2736022 ] New: JAC Bug Workflow v2 [ 2794930 ]
            Mark Hrynczak (Inactive) made changes -
            Remote Link Original: This issue links to "Wiki Page (Extranet)" [ 42319 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2395022 ] New: JAC Bug Workflow [ 2736022 ]
            Alex Yakovlev (Inactive) made changes -
            Labels Original: Macros-Viewfile-macro-(Office-Connector) affects-cloud affects-server bug-hunt bugfix critical double-byte editor editor-macros loyalty regression New: Macros-Viewfile-macro-(Office-Connector) affects-cloud affects-server bug-hunt critical double-byte editor editor-macros loyalty regression
            Alex Yakovlev (Inactive) made changes -
            Labels Original: Macros-Viewfile-macro-(Office-Connector) affects-cloud affects-server bug-hunt bugfix critical double-byte editor editor-macros regression New: Macros-Viewfile-macro-(Office-Connector) affects-cloud affects-server bug-hunt bugfix critical double-byte editor editor-macros loyalty regression
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 [ 2290756 ] New: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2395022 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5.1 - TEMP [ 2228717 ] New: Confluence Workflow - Public Facing - Restricted v5 [ 2290756 ]

              briosa Blake Riosa (Inactive)
              dunterwurzacher Denise Unterwurzacher [Atlassian] (Inactive)
              Affected customers:
              38 This affects my team
              Watchers:
              45 Start watching this issue

                Created:
                Updated:
                Resolved: