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Bug
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Resolution: Fixed
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Medium
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None
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24
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Severity 3 - Minor
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Issue Summary
If you delete a sandbox with a trial app with an expired trial, you won't be able to create a new sandbox.
Steps to Reproduce
- Create a sandbox
- Install a trial app
- Let the trial period expire
- Delete the sandbox without uninstalling the app
- Try to create a new sandbox
- Below error message will appear
Expected Results
A new sandbox is created.
Actual Results
You receive an error message telling you to uninstall the app, which is not possible since the sandbox was deleted.
Workaround
Submit a request to Atlassian support team and request a hard delete of the sandbox.
- is related to
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CLOUD-11346 Deleted Sandboxes remain on https://admin.atlassian.com/ organization products after deletion.
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- Closed
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CLOUD-11448 Notify apps of site/product lifecycle events such as suspension and destruction
- Gathering Interest
(1 mentioned in)