Can't create a new sandbox if you delete a sandbox with apps with expired trial

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    • 24
    • Severity 3 - Minor

      Issue Summary

      If you delete a sandbox with a trial app with an expired trial, you won't be able to create a new sandbox.

      Steps to Reproduce

      1. Create a sandbox
      2. Install a trial app
      3. Let the trial period expire
      4. Delete the sandbox without uninstalling the app
      5. Try to create a new sandbox
      6. Below error message will appear

      Expected Results

      A new sandbox is created.

      Actual Results

      You receive an error message telling you to uninstall the app, which is not possible since the sandbox was deleted.

      Workaround

      Submit a request to Atlassian support team and request a hard delete of the sandbox.

            Assignee:
            James X Zhang
            Reporter:
            Andre Dias (Inactive)
            Votes:
            6 Vote for this issue
            Watchers:
            16 Start watching this issue

              Created:
              Updated:
              Resolved: