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  1. Bamboo Data Center
  2. BAM-3492

Bamboo server is unable to filter JIRA issue keys not in the default format

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      According to https://confluence.atlassian.com/display/JIRA/Changing+the+Project+Key+Format it is possible to change the default project key format in jira.
      Bamboo does not allow for a non-default Jira project key to be used. The parser will only filter the default format of [A-Z][A-Z]+ and ignore other patterns.

      If JIRA has been modified to allow non default characters as part of the issue key:

      and an issue key has been configured to contain non default char: TEST_TEST for example then the created JIRA link in Bamboo will be incomplete, seemingly truncated.

      JIRA Issue:

      Bamboo link:

      In this screenshot I happen to have an issue in JIRA with the key TEST-1 (in addition to TEST_TEST-1) and the bottom most link under JIRA issues links to the incorrect issue TEST-1 instead of the proper TEST_TEST-1. It seems somewhere in link creation/rendering that info is truncated and neither link points to the right place.

      If this issue is fixed please update https://confluence.atlassian.com/display/AdminJIRAServer073/Changing+the+project+key+format and remove warning about Bamboo integration.

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            [BAM-3492] Bamboo server is unable to filter JIRA issue keys not in the default format

            Ishwinder Kaur added a comment -
            Atlassian Update - 9 April 2025

            Hi,

            At Atlassian, our goal is to ensure we’re providing the best experience for our customers. With our new Data Center strategy, Atlassian's focus is on security, compliance, and performance and is a key driver in prioritizing bugs. Closing the bugs that do not fall into those categories will allow us to focus on the ones in the most current versions of our products.

            This bug is being closed due to a lack of engagement in the last four years, including no new watchers, votes, or comments; this inactivity suggests a low impact.

            Please note the comments on this thread are not being monitored.

            You can read more about our bug fix policy here and how we prioritize bugs.

            To learn more about our recent investments in Bamboo Data Center, please check our public roadmap.

            Kind regards,
            Bamboo Data Center

            Ishwinder Kaur added a comment - Atlassian Update - 9 April 2025 Hi, At Atlassian, our goal is to ensure we’re providing the best experience for our customers. With our new Data Center strategy, Atlassian's focus is on security, compliance, and performance and is a key driver in prioritizing bugs. Closing the bugs that do not fall into those categories will allow us to focus on the ones in the most current versions of our products. This bug is being closed due to a lack of engagement in the last four years , including no new watchers, votes, or comments; this inactivity suggests a low impact. Please note the comments on this thread are not being monitored. You can read more about our bug fix policy here and how we prioritize bugs. To learn more about our recent investments in Bamboo Data Center, please check our public roadmap . Kind regards, Bamboo Data Center

            James Dumay added a comment - - edited

            tansu.kahyaoglu at this point I am only considering support for underscores as part of BAM-13683.

            EDIT: I've reopened this - I think we could support the full range of configurable keys. It may be some time before we get to this but I will certainly consider it for a future release that focuses JIRA.

            James Dumay added a comment - - edited tansu.kahyaoglu at this point I am only considering support for underscores as part of BAM-13683 . EDIT: I've reopened this - I think we could support the full range of configurable keys. It may be some time before we get to this but I will certainly consider it for a future release that focuses JIRA.

            Tansu Kahyaoglu added a comment -

            Dear Atlassian,

            In the light of the announcement below, will you consider this request again?

            https://confluence.atlassian.com/display/JIRA/End+of+Support+Announcements+for+JIRA#EndofSupportAnnouncementsforJIRA-20130513projectkey

            Thanks

            Tansu Kahyaoglu added a comment - Dear Atlassian, In the light of the announcement below, will you consider this request again? https://confluence.atlassian.com/display/JIRA/End+of+Support+Announcements+for+JIRA#EndofSupportAnnouncementsforJIRA-20130513projectkey Thanks

            James Dumay added a comment -

            Hi watchers and voters,

            As of JIRA 6, Atlassian has announced that it will be ending support for project key format configurations. This means that will be not feasible for Atlassian to implement support for this feature in Bamboo.

            Thanks for your support,
            James Dumay
            Product Manager

            James Dumay added a comment - Hi watchers and voters, As of JIRA 6, Atlassian has announced that it will be ending support for project key format configurations . This means that will be not feasible for Atlassian to implement support for this feature in Bamboo. Thanks for your support, James Dumay Product Manager

            paulwatson (Inactive) added a comment -

            I've reinstated the 'alert' on the following pages:
            http://confluence.atlassian.com/display/BAMBOO/Integrating+Bamboo+with+JIRA
            http://confluence.atlassian.com/display/BAMBOO033/Integrating+Bamboo+with+JIRA
            http://confluence.atlassian.com/display/BAMBOO032/Integrating+Bamboo+with+JIRA

            Alert text is:
            If integrating Bamboo with JIRA, you should not change the JIRA project key format from the default, as Bamboo only supports the default project key format.

            I'm adding this to JIRA docs as well...

            paulwatson (Inactive) added a comment - I've reinstated the 'alert' on the following pages: http://confluence.atlassian.com/display/BAMBOO/Integrating+Bamboo+with+JIRA http://confluence.atlassian.com/display/BAMBOO033/Integrating+Bamboo+with+JIRA http://confluence.atlassian.com/display/BAMBOO032/Integrating+Bamboo+with+JIRA Alert text is: If integrating Bamboo with JIRA, you should not change the JIRA project key format from the default, as Bamboo only supports the default project key format. I'm adding this to JIRA docs as well...

            Kazimierz Lenkowski added a comment -

            I would appreciate if proper info could be put on Configuring Project Keys documentation page (http://confluence.atlassian.com/display/JIRA044/Configuring+Project+Keys) as this is not mentioned that changing the pattern will break Jira-Bamboo integration.

            Kazimierz Lenkowski added a comment - I would appreciate if proper info could be put on Configuring Project Keys documentation page ( http://confluence.atlassian.com/display/JIRA044/Configuring+Project+Keys ) as this is not mentioned that changing the pattern will break Jira-Bamboo integration.

            werner mueller added a comment -

            even better: bamboo might retrieve the regex from jira via the remote api. Then no configuration is required.

            werner mueller added a comment - even better: bamboo might retrieve the regex from jira via the remote api. Then no configuration is required.

            Ken Wood added a comment -

            Please allow Bamboo to have a regex property for Jira Issues. Otherwise, when one customizes Jira via it's regex property, one breaks the Bamboo+Jira integration.

            Ken Wood added a comment - Please allow Bamboo to have a regex property for Jira Issues. Otherwise, when one customizes Jira via it's regex property, one breaks the Bamboo+Jira integration.

            Ulrich Kuhnhardt [Atlassian] added a comment - - edited

            we could have a -DjiraIssueRegex

            https://support.atlassian.com/browse/BSP-1525

            Ulrich Kuhnhardt [Atlassian] added a comment - - edited we could have a -DjiraIssueRegex https://support.atlassian.com/browse/BSP-1525

            Andrew added a comment -

            Added a warning note to the following doc:
            http://confluence.atlassian.com/display/BAMBOO/Integrating+Bamboo+with+JIRA
            (see step 2 - 'Configure the Bamboo plugin on the JIRA Server')

            Please remove this note when this issue is resolved.

            Andrew added a comment - Added a warning note to the following doc: http://confluence.atlassian.com/display/BAMBOO/Integrating+Bamboo+with+JIRA (see step 2 - 'Configure the Bamboo plugin on the JIRA Server') Please remove this note when this issue is resolved.

              Unassigned Unassigned
              ukuhnhardt Ulrich Kuhnhardt [Atlassian]
              Affected customers:
              22 This affects my team
              Watchers:
              27 Start watching this issue

                Created:
                Updated:
                Resolved: