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  1. Automation for Cloud
  2. AUTO-852

ITOps Automation: Opsgenie Options in Automation

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Details

    • Suggestion
    • Resolution: Unresolved
    • Action - JSM
    • None
    • 3

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    • Jira Service Management

    Description

      It would be great to have access to Opsgenie data like Teams, On-call schedule, On-Call users from Automation while configuring an Automation rule to use them in Triggers and Actions of the rule.
      And also be able to edit the Stakeholders and Responder field in Jira via the Automation Actions
      In addition include “Opsgenie Alert Ack” trigger

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          is duplicated by

          Suggestion - JSDCLOUD-11532 The ability to link the alerts submitted by automation to the ticket automatically

          • Closed

          Suggestion - JSWCLOUD-22613 Create an Automation rule that allows to assign an issue to an On-Call agent

          • Closed
          is related to

          Suggestion - JSDCLOUD-12182 ITOps Automation: Auto-assign issues based on a Opsgenie On-call Schedule

          • Closed
          mentioned in

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              36bd3fea80e3 Makarand Gomashe
              422f530d75ad Arjun Ganapathy
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              Dates

                Created:
                Updated: