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  1. Automation for Cloud
  2. AUTO-44

Make it easier to work within Automation Service Limits, e.g. increase Daily processing time and Hourly processing time, option to reset/increase limits, show how many components a rule has, option to manage notifications of % service limit reached

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    Description

      Suggested improvements:

      • Ability to get notification that restrictions for automation rule have been lifted - Currently there is automation limit for Daily processing time (60 min per 12 hrs) and not possible to send notification that restrictions for automation rule have been lifted.
      • Email Notifications for Item Queued Globally Limit - As per the Service Limits Documentation - https://support.atlassian.com/cloud-automation/docs/automation-service-limits/ , only Notifications are supported for the event type "Daily Processing Time (60 min per 12 hours). Please enable Notifications support for Issues Queued Globally (50,000) and other events considering the importance of Monitoring & Performance reasons.
      • As per this. - https://support.atlassian.com/jira-software-cloud/docs/what-are-service-limits/. Daily processing time is  60 min per 12 hrs one which tasks to get queued up and resulting in slowness. Improving this time would allow users to have a better experience while using A4J
      • Since there's a limit of 65 components by rule in a way to make sure the rules will run stably and won't time out, it would be good if when accessing the rules the amount of components the user might see how many components the rule already has 

       

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      Do not deprecate Workflow Triggers or allow automation plans to increase automation limits - 

      I hope this is the correct place for this. As discussed here: https://community.atlassian.com/t5/Jira-Software-questions/When-are-the-workflow-triggers-for-branches-going-to-deprecate/qaq-p/1611693 , there is concern in the community around the deprecation of workflow triggers. Many of us are already hitting our automation limits monthly, and without the ability to simply purchase plans to increase automation limits, we're asked to double our Jira subscription costs. 

      While I understand that we can set rules for individual projects, this just isn't feasible when I have 100s of projects on a small team or 1000s for larger teams. One thing changes in that workflow and you're asking us to update 1000 individual rules. 

      Please reconsider the current published solutions and offer better options for your users.

       

       

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              eeb2e5a08fc6 Srini Chakravarthy
              mgodhwani@atlassian.com Madhuri Godhwani
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