• Type: Bug
• Resolution: Duplicate
• Priority: Low
• Fix Version/s: None
• Affects Version/s: None
• Component/s: Jira Cloud for Excel
• Labels:

  None

1. 

   Data retrieved for the correct custom field.png

   35 kB

   10/Feb/2022 9:13 AM

2. How to reproducce the problem.mov

   11.57 MB

   10/Feb/2022 8:43 AM

3. 

   screenshot-1.png

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   19/Nov/2021 12:40 PM

4. workaround in google sheet.mov

   3.20 MB

   10/Feb/2022 9:15 AM

[API-488] Exporting issues using 'Open in Microsoft Excel' feature does not export Team-managed custom fields values

Vitalii Saienko (Inactive) made changes - 11/Feb/2022 1:00 PM

Resolution		New: Duplicate [ 3 ]
Status	Original: Gathering Impact [ 12072 ]	New: Closed [ 6 ]

Collapse comment: Vitalii Saienko (Inactive) added a comment - 11/Feb/2022 1:00 PM

Vitalii Saienko (Inactive) added a comment - 11/Feb/2022 1:00 PM

Closing this as duplicate. Please follow updates here https://jira.atlassian.com/browse/API-299

Expand comment: Vitalii Saienko (Inactive) added a comment - 11/Feb/2022 1:00 PM

Vitalii Saienko (Inactive) added a comment - 11/Feb/2022 1:00 PM Closing this as duplicate. Please follow updates here https://jira.atlassian.com/browse/API-299

Vitalii Saienko (Inactive) made changes - 11/Feb/2022 12:59 PM

Link

New: This issue duplicates API-299 [ API-299 ]

Vitalii Saienko (Inactive) made changes - 10/Feb/2022 9:39 AM

Status

Original: Needs Triage [ 10030 ]

New: Gathering Impact [ 12072 ]

Fariba made changes - 10/Feb/2022 9:15 AM

Attachment

New: workaround in google sheet.mov [ 416569 ]

Fariba made changes - 10/Feb/2022 9:13 AM

Attachment

New: Data retrieved for the correct custom field.png [ 416568 ]

Fariba made changes - 10/Feb/2022 8:57 AM

Attachment

Original: workaround.mov [ 416567 ]

Fariba made changes - 10/Feb/2022 8:48 AM

Description

Original: h3. Issue Summary Exporting issues using the 'Open in Microsoft Excel' feature does not export Team-managed custom fields values.  !screenshot-1.png|thumbnail! h3. Steps to Reproduce  # Search for issues from team-managed projects that have custom fields created and populated.  # Export the issues using the 'Open in Microsoft Excel' feature.  # Custom fields from the Team-managed project will be empty and lack data. h3. Expected Results Excel file should contain Team-managed custom field data. h3. Actual Results Excel file does not contain Team-managed custom field data. h3. Workaround Export issues using *Export Excel CSV (All fields)/(Current field)* feature.

New: h3. Issue Summary Exporting issues using the 'Open in Microsoft Excel' feature does not export Team-managed custom fields values.  !screenshot-1.png|thumbnail! h3. Steps to Reproduce # Create the same custom field name in more than one Team Managed project  # Search for issues from team-managed projects that have custom fields created and populated.  # Export the issues using the 'Open in Microsoft Excel' feature.  # Custom fields from the Team-managed project will be empty and lack data. h3. Expected Results Excel file should contain Team-managed custom field data. h3. Actual Results Excel file does not contain Team-managed custom field data. h3. Workaround Export issues using *Export Excel CSV (All fields)/(Current field)* feature. Or From Google sheet *Get issues from Jira* and select the correct custom field

Fariba made changes - 10/Feb/2022 8:45 AM

Attachment

New: workaround.mov [ 416567 ]

Fariba made changes - 10/Feb/2022 8:43 AM

Attachment

New: How to reproducce the problem.mov [ 416566 ]

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