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  1. Atlassian Product Integrations
  2. API-488

Exporting issues using 'Open in Microsoft Excel' feature does not export Team-managed custom fields values

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    • Icon: Bug Bug
    • Resolution: Duplicate
    • Icon: Low Low
    • None
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    • Jira Cloud for Excel
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    • Severity 3 - Minor

      Issue Summary

      Exporting issues using the 'Open in Microsoft Excel' feature does not export Team-managed custom fields values.

      Steps to Reproduce

      1. Create the same custom field name in more than one Team Managed project
      2. Search for issues from team-managed projects that have custom fields created and populated.
      3. Export the issues using the 'Open in Microsoft Excel' feature.
      4. Custom fields from the Team-managed project will be empty and lack data.

      Expected Results

      Excel file should contain Team-managed custom field data.

      Actual Results

      Excel file does not contain Team-managed custom field data.

      Workaround

      Export issues using Export Excel CSV (All fields)/(Current field) feature.
      Or
      From Google sheet Get issues from Jira and select the correct custom field

              Unassigned Unassigned
              023fbc695e10 Vasilije Dramicanin
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                Created:
                Updated:
                Resolved: