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Type:
Bug
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Resolution: Duplicate
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Priority:
Low
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None
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Affects Version/s: None
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Component/s: Jira Cloud for Excel
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None
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Severity 3 - Minor
Issue Summary
Exporting issues using the 'Open in Microsoft Excel' feature does not export Team-managed custom fields values.
Steps to Reproduce
- Create the same custom field name in more than one Team Managed project
- Search for issues from team-managed projects that have custom fields created and populated.
- Export the issues using the 'Open in Microsoft Excel' feature.
- Custom fields from the Team-managed project will be empty and lack data.
Expected Results
Excel file should contain Team-managed custom field data.
Actual Results
Excel file does not contain Team-managed custom field data.
Workaround
Export issues using Export Excel CSV (All fields)/(Current field) feature.
Or
From Google sheet Get issues from Jira and select the correct custom field
- duplicates
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API-299 Custom Fields with same names not populating data when exporting
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- Gathering Impact
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