• Icon: Suggestion Suggestion
    • Resolution: Unresolved
    • Admin - General
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    • 35
    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      This ticket tracks the requests to allow enabling/disabling AI by users and groups.

      If you are voting for this, please consider adding the following details:

      1. Name of the organization, your role
      2. Why do you need user/group level control? What impact will you have if these controls aren't provided?
      3. How are you using AI today in the absence of these controls?

            [AI-930] Ability to enable/disable AI for specific users

            klshangraw added a comment -

            The "Ask AI" pop-up has ruined Confluence/Jira for me.  Until that pop-up (and preferably all AI functionality) is removed, I no longer speak favorably about these tools.  I have gone from a vocal proponent to a held-hostage user who longs to move to an alternative.

            klshangraw added a comment - The "Ask AI" pop-up has ruined Confluence/Jira for me.  Until that pop-up (and preferably all AI functionality) is removed, I no longer speak favorably about these tools.  I have gone from a vocal proponent to a held-hostage user who longs to move to an alternative.

            Kim Raffield added a comment -

            Echoing b62e7cc86eac , I also am being driven even crazier by the recent addition of the "Ask AI" pop up every time I try to copy or edit text lately.

            For context, part of my job is condensing data from Jira tickets into one, moving reports from one ticket to another. I am copying text from Jira tickets all day long, and this is more than obnoxious - it's like dodging pop ups on a spammy website at my workplace. I should also add that depending on where the text is located that you're copying, the "Ask AI" pop up blocks tools like the icons in the formatting toolbar.

            Kim Raffield added a comment - Echoing b62e7cc86eac , I also am being driven even crazier by the recent addition of the "Ask AI" pop up every time I try to copy or edit text lately. For context, part of my job is condensing data from Jira tickets into one, moving reports from one ticket to another. I am copying text from Jira tickets all day long, and this is more than obnoxious - it's like dodging pop ups on a spammy website at my workplace . I should also add that depending on where the text is located that you're copying, the "Ask AI" pop up blocks tools like the icons in the formatting toolbar.
            Jan Bauer made changes -
            Comment [ I see that the annoying AI popups in Jira went away after I blocked [https://as.atlassian.com/*] in AdBlock Plus. ]

            Rune Rasmussen added a comment -

            As an admin, I need to be able to restrict AI from specific users on my site, or on specific managed accounts.
            We have employees that by virtue of their job mainly handles sensitive or restricted data, so being able to say "No AI for you, buddy" is a must.

            As a user I want to be able to disable AI features for my account regardless of site.
            I may be "forced" to use Atlassian Cloud products by virtue of my job but have moral, ethical, or principal objections to the use of AI.

            Rune Rasmussen added a comment - As an admin, I need to be able to restrict AI from specific users on my site, or on specific managed accounts. We have employees that by virtue of their job mainly handles sensitive or restricted data, so being able to say "No AI for you, buddy" is a must. As a user I want to be able to disable AI features for my account regardless of site. I may be "forced" to use Atlassian Cloud products by virtue of my job but have moral, ethical, or principal objections to the use of AI.

            Shivi Verma added a comment -

            is there any target date for this ? Can we take part in Beta ? 

            Shivi Verma added a comment - is there any target date for this ? Can we take part in Beta ? 

            Carolyn Glendening added a comment -

            The path that is suggested for the 'fix' - allowing admins to suppress this at the Group level – does not address the need for multiple reasons. Your admin/user customers have been quite clear in the feedback and the change request, and that is for users to be able to control this at the user level. I as an admin don't need the extra (and extraneous) burden of defining Groups and managing group assignments for this purpose. We need this change as requested, at the user level.

            If for whatever reason Atlassian wants an additional more aggregated control (emphasis on additional) it would be much more useful to have this at the Project/Space level. Groups are unwieldy and your customers whose admins have to fit in Jira/Confluence admin duties into a piece of their overall role (in my case as a program manager) do not have time, nor desire the added complexity of managing this in a group context.

            Carolyn Glendening added a comment - The path that is suggested for the 'fix' - allowing admins to suppress this at the Group level – does not address the need for multiple reasons. Your admin/user customers have been quite clear in the feedback and the change request, and that is for users to be able to control this at the user level. I as an admin don't need the extra (and extraneous) burden of defining Groups and managing group assignments for this purpose. We need this change as requested, at the user level. If for whatever reason Atlassian wants an additional more aggregated control (emphasis on additional ) it would be much more useful to have this at the Project/Space level. Groups are unwieldy and your customers whose admins have to fit in Jira/Confluence admin duties into a piece of their overall role (in my case as a program manager) do not have time, nor desire the added complexity of managing this in a group context.

            Eric Vormelker added a comment -

            Apologies if I'm just missing it, but everything I see here is discussing Jira. I'd like to add Confluence to the request. Specifically, I do not have Atlassian Intelligence on for any of my applications (Jira, Confluence), but I see "Ask AI" every time I edit anything in Confluence.

            I am with many others that have no interest in using it and want it removed from the assist.

            (Honestly, I'm really annoyed that ANYTHING pops up when I go to edit text.)

            Eric Vormelker added a comment - Apologies if I'm just missing it, but everything I see here is discussing Jira. I'd like to add Confluence to the request. Specifically, I do not have Atlassian Intelligence on for any of my applications (Jira, Confluence), but I see "Ask AI" every time I edit anything in Confluence. I am with many others that have no interest in using it and want it removed from the assist. (Honestly, I'm really annoyed that ANYTHING pops up when I go to edit text.)

            Deanna Heer added a comment -

            I want to echo others who have expressed a desire for this to also be available as an individual user setting.

            I have colleagues who use AI. I'm not going to try to stop them from using AI. However, I personally avoid using AI as much as possible as I have ethical concerns about generative AI and LLMs. So to me the AI features in Jira are just frustrating clutter.

            I want to have a user setting to disable all of these features for myself.

            Deanna Heer added a comment - I want to echo others who have expressed a desire for this to also be available as an individual user setting. I have colleagues who use AI. I'm not going to try to stop them from using AI. However, I personally avoid using AI as much as possible as I have ethical concerns about generative AI and LLMs. So to me the AI features in Jira are just frustrating clutter. I want to have a user setting to disable all of these features for myself.

            Lane Keener added a comment -

            444512db38c5 As others mentioned, the request from the majority of respondents here is to have this be a user-level setting. I would like to be able to turn off the AI features for my account individually, regardless of the wider group's settings

            Lane Keener added a comment - 444512db38c5 As others mentioned, the request from the majority of respondents here is to have this be a user-level setting. I would like to be able to turn off the AI features for my account individually, regardless of the wider group's settings

            Kim Raffield added a comment - - edited

            444512db38c5 thank you for the update. I too have some concerns about the verbiage here regarding groups of users vs. users. If only enabled at the group level, this wouldn't address many of our concerns, let alone my personal concerns due to the group my role falls into. We really need this to be at the user level. 

            Kim Raffield added a comment - - edited 444512db38c5 thank you for the update. I too have some concerns about the verbiage here regarding groups of users vs. users. If only enabled at the group level, this wouldn't address many of our concerns, let alone my personal concerns due to the group my role falls into. We really need this to be at the user level. 

              e8931b7d41d8 Shubh Trivedi
              83325d6ab4f4 Monika Gupta
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                Created:
                Updated: