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Bug
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Resolution: Fixed
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High
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Severity 2 - Major
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5
Summary
For specific instances, functions that rely on the indexing are not being updated and displaying inconsistent results. For example:
- Macros: Users that use macros to retrieve pages with labels (like Content by Label, Page Properties and Activity Stream)
- Activity feed: Some updates are not being displayed in the Activity feed that comes in the dashboard of Confluence.
- Mentions: Specific users are not being displayed when using the mention feature.
- Spaces Directory: Not displaying any spaces or only specific ones.
- Page restrictions: Cannot search or lookup existing users for the restrictions panel. The same is applied for users to be added in Calendar events.
Steps to Reproduce
No specific steps to reproduce, as it affects different parts of the application. When working with a specific instance that presents the behavior, the user will notice one of the symptoms above.
Notes
- Re-indexing the application will not work without the fix.
- We have deployed a fix. If support reindex the tenant, the functions that rely on indexing will be back to normal.
- We have another ticket CONFCLOUD-65206 to fix indexing for those pages with an immense permission field.
Workaround
No workaround at the moment.
[AI-224] Content index not being updated for specific instances
| Sprint | Original: Weds are basically just Mons [ 5199 ] |
| Component/s | Original: Search - Indexing [ 46493 ] | |
| Component/s | New: Search - Indexing [ 75295 ] | |
| Key |
Original:
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New:
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| QA Demo Status | Original: Not Done [ 14330 ] | |
| QA Kickoff Status | Original: Not Done [ 14234 ] | |
| Support reference count | Original: 21 | |
| Project | Original: Confluence Cloud [ 18513 ] | New: Atlassian Intelligence [ 23110 ] |
| Remote Link | New: This issue links to "Page (Confluence)" [ 478985 ] |
| Workflow | Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 3010198 ] | New: JAC Bug Workflow v3 [ 3403856 ] |
| Status | Original: Resolved [ 5 ] | New: Closed [ 6 ] |
| Link | New: This issue is caused by CONFCLOUD-65206 [ CONFCLOUD-65206 ] |
| Description |
Original:
h3. Summary
For specific instances, functions that rely on the indexing are not being updated and displaying inconsistent results. For example: * *Macros*: Users that use macros to retrieve pages with labels (like *Content by Label*, *Page Properties* and *Activity Stream*) * *Activity feed*: Some updates are not being displayed in the *Activity* feed that comes in the dashboard of Confluence. * *Mentions*: Specific users are not being displayed when using the *mention* feature. * *Spaces Directory*: Not displaying any spaces or only specific ones. * *Page restrictions*: Cannot search or lookup existing users for the restrictions panel. The same is applied for users to be added in Calendar events. h3. Steps to Reproduce No specific steps to reproduce, as it affects different parts of the application. When working with a specific instance that presents the behavior, the user will notice one of the symptoms above. h3. Notes * Re-indexing the application will not work without the fix. * We have deployed a fix CONFCLOUD-65048. If support reindex the tenant, the functions that rely on indexing will be back to normal. * We have another ticket in the backlog to fix indexing for those pages with an immense permission field. CONFDEV-61266 h3. Workaround No workaround at the moment. |
New:
h3. Summary
For specific instances, functions that rely on the indexing are not being updated and displaying inconsistent results. For example: * *Macros*: Users that use macros to retrieve pages with labels (like *Content by Label*, *Page Properties* and *Activity Stream*) * *Activity feed*: Some updates are not being displayed in the *Activity* feed that comes in the dashboard of Confluence. * *Mentions*: Specific users are not being displayed when using the *mention* feature. * *Spaces Directory*: Not displaying any spaces or only specific ones. * *Page restrictions*: Cannot search or lookup existing users for the restrictions panel. The same is applied for users to be added in Calendar events. h3. Steps to Reproduce No specific steps to reproduce, as it affects different parts of the application. When working with a specific instance that presents the behavior, the user will notice one of the symptoms above. h3. Notes * Re-indexing the application will not work without the fix. * We have deployed a fix. If support reindex the tenant, the functions that rely on indexing will be back to normal. * We have another ticket CONFCLOUD-65206 to fix indexing for those pages with an immense permission field. h3. Workaround No workaround at the moment. |
| Attachment | New: Screen Shot 2018-12-06 at 2.20.38 PM.png [ 333955 ] | |
| Attachment | New: Screen Shot 2018-12-06 at 2.17.38 PM.png [ 333956 ] |
| Description |
Original:
h3. Summary
For specific instances, functions that rely on the indexing are not being updated and displaying inconsistent results. For example: * *Macros*: Users that use macros to retrieve pages with labels (like *Content by Label*, *Page Properties* and *Activity Stream*) * *Activity feed*: Some updates are not being displayed in the *Activity* feed that comes in the dashboard of Confluence. * *Mentions*: Specific users are not being displayed when using the *mention* feature. * *Spaces Directory*: Not displaying any spaces or only specific ones. * *Page restrictions*: Cannot search or lookup existing users for the restrictions panel. The same is applied for users to be added in Calendar events. h3. Steps to Reproduce No specific steps to reproduce, as it affects different parts of the application. When working with a specific instance that presents the behavior, the user will notice one of the symptoms above. h3. Notes * Re-indexing the application will not work without the fix. * We have deployed a temporary fix CONFCLOUD-65048. This fix ignore the exceptions related to permissionSets_string field and log as warn. Those pages with a very long permission field and its children will not be findable. But all of search will not be broken. If support reindex the tenant, the functions that rely on indexing will be back to normal. * We have another ticket in the backlog to fix indexing for those pages with an immense permission field. CONFDEV-61266 h3. Workaround No workaround at the moment. |
New:
h3. Summary
For specific instances, functions that rely on the indexing are not being updated and displaying inconsistent results. For example: * *Macros*: Users that use macros to retrieve pages with labels (like *Content by Label*, *Page Properties* and *Activity Stream*) * *Activity feed*: Some updates are not being displayed in the *Activity* feed that comes in the dashboard of Confluence. * *Mentions*: Specific users are not being displayed when using the *mention* feature. * *Spaces Directory*: Not displaying any spaces or only specific ones. * *Page restrictions*: Cannot search or lookup existing users for the restrictions panel. The same is applied for users to be added in Calendar events. h3. Steps to Reproduce No specific steps to reproduce, as it affects different parts of the application. When working with a specific instance that presents the behavior, the user will notice one of the symptoms above. h3. Notes * Re-indexing the application will not work without the fix. * We have deployed a fix CONFCLOUD-65048. If support reindex the tenant, the functions that rely on indexing will be back to normal. * We have another ticket in the backlog to fix indexing for those pages with an immense permission field. CONFDEV-61266 h3. Workaround No workaround at the moment. |
| Description |
Original:
h3. Summary
For specific instances, functions that rely on the indexing are not being updated and displaying inconsistent results. For example: * *Macros*: Users that use macros to retrieve pages with labels (like *Content by Label*, *Page Properties* and *Activity Stream*) * *Activity feed*: Some updates are not being displayed in the *Activity* feed that comes in the dashboard of Confluence. * *Mentions*: Specific users are not being displayed when using the *mention* feature. * *Spaces Directory*: Not displaying any spaces or only specific ones. * *Page restrictions*: Cannot search or lookup existing users for the restrictions panel. The same is applied for users to be added in Calendar events. h3. Steps to Reproduce No specific steps to reproduce, as it affects different parts of the application. When working with a specific instance that presents the behavior, the user will notice one of the symptoms above. h3. Notes * Re-indexing the application will not work without the fix. * We have deployed a temporary fix. This fix ignore the exceptions related to permissionSets_string field and log as warn. Those pages with a very long permission field and its children will not be findable. But all of search will not be broken. If support reindex the tenant, the functions that rely on indexing will be back to normal. * We have another ticket in the backlog to fix indexing for those pages with an immense permission field. CONFDEV-61266 h3. Workaround No workaround at the moment. |
New:
h3. Summary
For specific instances, functions that rely on the indexing are not being updated and displaying inconsistent results. For example: * *Macros*: Users that use macros to retrieve pages with labels (like *Content by Label*, *Page Properties* and *Activity Stream*) * *Activity feed*: Some updates are not being displayed in the *Activity* feed that comes in the dashboard of Confluence. * *Mentions*: Specific users are not being displayed when using the *mention* feature. * *Spaces Directory*: Not displaying any spaces or only specific ones. * *Page restrictions*: Cannot search or lookup existing users for the restrictions panel. The same is applied for users to be added in Calendar events. h3. Steps to Reproduce No specific steps to reproduce, as it affects different parts of the application. When working with a specific instance that presents the behavior, the user will notice one of the symptoms above. h3. Notes * Re-indexing the application will not work without the fix. * We have deployed a temporary fix CONFCLOUD-65048. This fix ignore the exceptions related to permissionSets_string field and log as warn. Those pages with a very long permission field and its children will not be findable. But all of search will not be broken. If support reindex the tenant, the functions that rely on indexing will be back to normal. * We have another ticket in the backlog to fix indexing for those pages with an immense permission field. CONFDEV-61266 h3. Workaround No workaround at the moment. |
| Description |
Original:
h3. Summary
For specific instances, functions that rely on the indexing are not being updated and displaying inconsistent results. For example: * *Macros*: Users that use macros to retrieve pages with labels (like *Content by Label*, *Page Properties* and *Activity Stream*) * *Activity feed*: Some updates are not being displayed in the *Activity* feed that comes in the dashboard of Confluence. * *Mentions*: Specific users are not being displayed when using the *mention* feature. * *Spaces Directory*: Not displaying any spaces or only specific ones. * *Page restrictions*: Cannot search or lookup existing users for the restrictions panel. The same is applied for users to be added in Calendar events. h3. Steps to Reproduce No specific steps to reproduce, as it affects different parts of the application. When working with a specific instance that presents the behavior, the user will notice one of the symptoms above. h3. Notes * Re-indexing the application will not work without the fix. * We have deployed a temporary fix. This fix ignore the exceptions related to permissionSets_string field and log as warn. Those pages with a very long permission field and its children will not be findable. But all of search will not be broken. If support reindex the tenant, the functions that rely on indexing will be back to normal. * We have another ticket in the backlog to solve the indexing issue related to immense page permission field. CONFDEV-61266 h3. Workaround No workaround at the moment. |
New:
h3. Summary
For specific instances, functions that rely on the indexing are not being updated and displaying inconsistent results. For example: * *Macros*: Users that use macros to retrieve pages with labels (like *Content by Label*, *Page Properties* and *Activity Stream*) * *Activity feed*: Some updates are not being displayed in the *Activity* feed that comes in the dashboard of Confluence. * *Mentions*: Specific users are not being displayed when using the *mention* feature. * *Spaces Directory*: Not displaying any spaces or only specific ones. * *Page restrictions*: Cannot search or lookup existing users for the restrictions panel. The same is applied for users to be added in Calendar events. h3. Steps to Reproduce No specific steps to reproduce, as it affects different parts of the application. When working with a specific instance that presents the behavior, the user will notice one of the symptoms above. h3. Notes * Re-indexing the application will not work without the fix. * We have deployed a temporary fix. This fix ignore the exceptions related to permissionSets_string field and log as warn. Those pages with a very long permission field and its children will not be findable. But all of search will not be broken. If support reindex the tenant, the functions that rely on indexing will be back to normal. * We have another ticket in the backlog to fix indexing for those pages with an immense permission field. CONFDEV-61266 h3. Workaround No workaround at the moment. |