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  1. Atlassian Guard
  2. ACCESS-592

Logging out of Atlassian account does not log out of SAML provider

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      Update December 17, 2024

      Thank you for all of your feedback, we are now actively working on this feature request. We understand the importance of it, and we are prioritizing it accordingly. Please stay tuned for updates on a targeted launch date, we will have that for you in the new year. in the meantime, please do continue to leave your feedback here.

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      Update December 17, 2024 Thank you for all of your feedback, we are now actively working on this feature request. We understand the importance of it, and we are prioritizing it accordingly. Please stay tuned for updates on a targeted launch date, we will have that for you in the new year. in the meantime, please do continue to leave your feedback here.

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      If a user is logged in to an external Identity provider (SAML), when they log out of Atlassian account they do not get logged out of the IdP.

      This can mean that if a user logs out of an Atlassian product to then try and log in with a different email on the same domain, the login will fail as Atlassian receives a different email from the IdP.

      Many SAML providers support 'single sign out' which would solve this issue if integrated.

            [ACCESS-592] Logging out of Atlassian account does not log out of SAML provider

              9296fec66f8a Reda Zerrad
              jevans@atlassian.com Jeremy Evans
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                Created:
                Updated: