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  1. Atlassian Guard
  2. ACCESS-1099

Unable to search for managed account with multibyte characters

      Issue Summary

      Unable to search for managed account with multibyte characters like "田中太郎"

      Steps to Reproduce

      1. Create a managed user with the name "田中太郎".
      2. Search for the user with "田中太郎" in the Managed account section.

      Expected Results

      The search will display the user "田中太郎".

      Actual Results

      No result was displayed

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

            [ACCESS-1099] Unable to search for managed account with multibyte characters

            Anusha Rutnam made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Short Term Backlog [ 12074 ] New: Closed [ 6 ]
            Anusha Rutnam made changes -
            Attachment New: screenshot-1.png [ 445990 ]
            Anusha Rutnam made changes -
            Link New: This issue relates to JRACLOUD-74619 [ JRACLOUD-74619 ]
            Ilya Bagrak made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 616081 ]
            Bugfix Automation Bot made changes -
            Support reference count Original: 1 New: 2
            fabs (Inactive) made changes -
            Link New: This issue is duplicated by ID-7875 [ ID-7875 ]
            Joe (Inactive) made changes -
            Status Original: Gathering Impact [ 12072 ] New: Short Term Backlog [ 12074 ]
            Joe (Inactive) made changes -
            Assignee New: Gordon Su [ 8af904d73abe ]
            Joe (Inactive) made changes -
            Status Original: Needs Triage [ 10030 ] New: Gathering Impact [ 12072 ]
            ani (Inactive) made changes -
            Component/s New: PLAT - Hydra [ 64021 ]

              8af904d73abe Gordon Su
              jsakurai@atlassian.com J. Sakurai
              Affected customers:
              1 This affects my team
              Watchers:
              4 Start watching this issue

                Created:
                Updated:
                Resolved: