Details
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Suggestion
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Resolution: Duplicate
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0
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Description
Hi Everyone,
Thank you for your feedback on this feature.
We are marking this issue as closed because it is a duplicate of JSDCLOUD-1637 which has received more traction. We suggest voting and watch the ticket there as the source of truth.
Thank you again for your feedback!
Bhaargavi Natarajan
Jira Service Management Cloud team
Problem Definition
Currently, when a customer signs up for a Jira Service Desk customer account via the portal they receive an email like the one below:
There is currently no way to customize this.
Suggested Solution
Add the option to customize this email body to the customer notifications configurations section of the Jira Service Desk project.
Workaround
No workaround is available at this time.
Attachments
Issue Links
- duplicates
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JSDCLOUD-1637 As an JSM Admin, I want the ability to customize the text, custom fields and link in the Self Sign-up notification
- Gathering Interest
- relates to
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JSDCLOUD-5859 Send localized signup confirmation email
- Gathering Interest
- mentioned in
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