Details
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Suggestion
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Resolution: Unresolved
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None
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1
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1
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Description
Several aspects of the customer portal can already be localized, as described in
Translating your customer portal
However, there is at least one notable exception. If the portal is set up for self-signup, the user starts the signup in a German signup screen and then gets a 95% ENGLISH mail with a confirmation link:
Title: Finish signing up to Hilfe
Almost done!
Follow the link below to finish signing up to Hilfe. For security, don't share this link with anyone.
This is just horrible for an end customer who does not understand English, and it is horrible because there is some German word contained in an English sentence.
Please either provide a complete German translation by default or allow to customize the title/test of this email (f.e. similar to the normal issue email template).
Notes:
This may affect all languages, not only German.
Attachments
Issue Links
- is related to
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JSDCLOUD-8842 Allow customisation of the notification email received during self signup on the customer portal
- Closed
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JSDCLOUD-13987 Customisation of the link/text in complete-signup-page
- Gathering Interest
- relates to
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JSDCLOUD-7235 Customer account(portal only) sign up flow: support translations
- Closed
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JSDCLOUD-1637 As an JSM Admin, I want the ability to customize the text, custom fields and link in the Self Sign-up notification
- Gathering Interest
- is cloned by
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FSD-3236 Loading...