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      Implement a customizable Virtual Agent in Jira Service Management that provides a first level defence to service requests in Slack and integrates with JSM Chat. 

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      Feature on JSM Cloud Roadmap

            [JSDCLOUD-12206] Virtual Agent for Jira Service Management in Slack

            Nicole made changes -
            Labels New: RIBS RIBS-SHORT
            Justin King made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 820239 ]
            Jensen Fleming made changes -
            Assignee Original: Jensen Fleming [ 16baeece1d20 ] New: Joe Sha [ 6019b7e0b233 ]
            Jensen Fleming made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: In Progress [ 3 ] New: Closed [ 6 ]

            Jensen Fleming added a comment - This feature is now in beta! You can learn more here:  https://www.atlassian.com/software/jira/service-management/product-guide/tips-and-tricks/virtual-agent
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              6019b7e0b233 Joe Sha (Inactive)
              16baeece1d20 Jensen Fleming
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                Created:
                Updated:
                Resolved: