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  1. Jira Service Management Cloud
  2. JSDCLOUD-12206

Virtual Agent for Jira Service Management in Slack

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Implement a customizable Virtual Agent in Jira Service Management that provides a first level defence to service requests in Slack and integrates with JSM Chat. 

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      Feature on JSM Cloud Roadmap

            6019b7e0b233 Joe Sha (Inactive)
            16baeece1d20 Jensen Fleming
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