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  1. Sourcetree for Windows
  2. SRCTREEWIN-8872

User not found when username contains @

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Details

    • Severity 1 - Critical

    Description

      I'm trying to sourcetree 2.6.9 on windows to connect to a Bitbucket server.

      Usernames in this instance are equal to their email addresses.

      I'm getting error 'User xxxx does not exist' when i try to authenticate using HTTPS.

      It's working fine if i create a user whose username is just firstname.lastname. Having @domain.com in the username seems to be the problem. 

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          duplicates

          Bug - A problem which impairs or prevents the functions of the product. SRCTREEWIN-7124 Cannot Login To BitBucket Server Using Email

          • High - High priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. SRCTREEWIN-7463 Support e-mail addresses for authentication

          • High - High priority issues
          • Closed
          is duplicated by

          Bug - A problem which impairs or prevents the functions of the product. SRCTREEWIN-8743 SourceTree Enterprise: "failed to check login for user"

          • High - High priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. SRCTREEWIN-10758 Unable to register with Bitbucket Server if username contains @

          • Medium - Medium priority issues
          • Closed

          Activity

            People

              698877135425 Mukesh Kumar
              8fa93a6218ae Maxime Lemanissier
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              Dates

                Created:
                Updated:
                Resolved: