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  1. Sourcetree for Windows
  2. SRCTREEWIN-7968

Installer fails to login - so unable to install

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    Details

    • Type: Bug
    • Status: Closed (View Workflow)
    • Priority: Low
    • Resolution: Duplicate
    • Affects Version/s: 2.3.1.0
    • Fix Version/s: None
    • Component/s: None
    • Labels:
    • Environment:

      Windows 10

      I am running Windows Defender (with most of it turned on)

      I run the installer as Administrator

    • Symptom Severity:
      Severity 2 - Major

      Description

      While running the installer: SourceTreeSetup-2.3.1.0.exe

      I get asked for a login, 

      I choose to use an existing account.

      I put in my details :

      • email,
      • then requested passwd (which I have now changed, as I presumed I had the wrong one)

      The login screen then animates, as if its doing something. But never does.

      I have tried it several times (even left it overnight)

      So I am unable to install SourceTree

      :o(

       

       

       

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              Assignee:
              Unassigned
              Reporter:
              simon.orange1 simon O
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                Dates

                Created:
                Updated:
                Resolved: