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  1. Sourcetree for Windows
  2. SRCTREEWIN-7968

Installer fails to login - so unable to install

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Details

    • Bug
    • Resolution: Duplicate
    • Low
    • None
    • 2.3.1.0
    • None

    • Windows 10

      I am running Windows Defender (with most of it turned on)

      I run the installer as Administrator

    • Severity 2 - Major

    Description

      While running the installer: SourceTreeSetup-2.3.1.0.exe

      I get asked for a login, 

      I choose to use an existing account.

      I put in my details :

      • email,
      • then requested passwd (which I have now changed, as I presumed I had the wrong one)

      The login screen then animates, as if its doing something. But never does.

      I have tried it several times (even left it overnight)

      So I am unable to install SourceTree

      :o(

       

       

       

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        Issue Links

          duplicates

          Bug - A problem which impairs or prevents the functions of the product. SRCTREEWIN-7244 Can't install SourceTree

          • High - High priority issues
          • Closed

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              Unassigned Unassigned
              7257d7685929 simon O
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              Dates

                Created:
                Updated:
                Resolved: