Rovo Agents sometimes return no response

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    • Type: Bug
    • Resolution: Unresolved
    • Priority: Medium
    • Component/s: Agents
    • None
    • Severity 3 - Minor

      Issue Summary

      Sometimes, there is no response from a Rovo Agent. The behaviour is also inconsistent. Sometimes, the agent works fine, but other times there are wildly different results from the same Agent.  

      Same can be observed in Automations where ROVO agent component is used as agentResponse returns empty value.

      Steps to Reproduce

      1. Create an agent with the following actions configured (Create page, Find similar work items in Jira Beta, Summarize work item)
      2. Set up some complex instructions for the Agent
      3. Ask the Agent a complex query that requires use of the actions above.

      OR 

      1. Create an Agent with complex instructions that gives output in json
      2. Use agent in automation

      Expected Results

      The agent should return some response.

      Actual Results

      The agent returns no response.

      ...
      

      Workaround

      • Reduce the number of items per request (2 at a time works)
      • Shorten the description content being copied
      • Break large requests into smaller sequential prompts

              Assignee:
              Unassigned
              Reporter:
              Michal Huzevka
              Votes:
              45 Vote for this issue
              Watchers:
              36 Start watching this issue

                Created:
                Updated: