-
Type:
Bug
-
Resolution: Unresolved
-
Priority:
Medium
-
Component/s: Chat - Chat Response Relevance
-
None
-
Severity 3 - Minor
Issue Summary
Rovo Chat is unable to return value for some system (e.g. Parent) or custom fields
Steps to Reproduce
- Create a Jira ticket with value added to the Parent field
- Prompt Rovo Chat to return the value of the Parent field
Expected Results
Rovo is able to return value from the field
Actual Results
Rovo can't return value from the field
Workaround
Find Parent instruction works when used via Rovo agents. It can be used as a workaround if needed until resolved.