Enabling "execute commands" Slack for alerts throws error "Another workspace is already selected to execute Slack Commands"

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    • 1
    • Severity 3 - Minor

      Issue Summary

      The customer's Slack integration cannot save the "Execute commands" option to use the /genie command in the workspace.

      The error message "Another workspace is already selected to execute Slack commands" is thrown (See attached screeshot)

       

      • I have checked each of the Slack for Alert Management integrations they have, and none of them have the "Execute commands" option enabled.
      • They have purged the Slack for Alert Management app on their Slack workspace by both revoking every authorized token and removing the app.
      • When trying to save one of the existing Slack for Alert Management integration with "Execute commands" enabled, it will return the error message.

      Steps to Reproduce

      I cannot replicate this issue outside the customer's OG instance.

      Expected Results

      The integration should save

      Actual Results

      The UI displays the error in the attached screenshot

      ...
      

      Workaround

      none.

        1. slack.png
          50 kB
          Allen Barnard

            Assignee:
            Unassigned
            Reporter:
            Allen Barnard (Inactive)
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              Created:
              Updated:
              Resolved: