Enabling "execute commands" Slack for alerts throws error "Another workspace is already selected to execute Slack Commands"

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    • 1
    • Severity 3 - Minor

      Issue Summary

      The customer's Slack integration cannot save the "Execute commands" option to use the /genie command in the workspace.

      The error message "Another workspace is already selected to execute Slack commands" is thrown (See attached screeshot)

       

      • I have checked each of the Slack for Alert Management integrations they have, and none of them have the "Execute commands" option enabled.
      • They have purged the Slack for Alert Management app on their Slack workspace by both revoking every authorized token and removing the app.
      • When trying to save one of the existing Slack for Alert Management integration with "Execute commands" enabled, it will return the error message.

      Steps to Reproduce

      I cannot replicate this issue outside the customer's OG instance.

      Expected Results

      The integration should save

      Actual Results

      The UI displays the error in the attached screenshot

      ...
      

      Workaround

      none.

            Assignee:
            Unassigned
            Reporter:
            Allen Barnard (Inactive)
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              Created:
              Updated:
              Resolved: