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  1. Opsgenie
  2. OPSGENIE-586

Ability to auto close incident and responder alerts when associated alert(s) is closed

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Customer would like  to auto close incident and responder alert when resolve notification arrives from event source.

      The functionality is once the Associated alert is closed by Resolved event from 3rd party tool, then the incident + the Responder alert to be closed automatically.

      Associated alert -> is closed  -> when the event is resolved by the 3rd party tool -> Which should automatically close the responder alert & the incident.

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            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.
            Uploaded image for project: 'Opsgenie'
            1. Opsgenie
            2. OPSGENIE-586

            Ability to auto close incident and responder alerts when associated alert(s) is closed

            XMLWordPrintable

              • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

                Customer would like  to auto close incident and responder alert when resolve notification arrives from event source.

                The functionality is once the Associated alert is closed by Resolved event from 3rd party tool, then the incident + the Responder alert to be closed automatically.

                Associated alert -> is closed  -> when the event is resolved by the 3rd party tool -> Which should automatically close the responder alert & the incident.

                        Unassigned Unassigned
                        2adb616fed0a Siddhartha Mohapatra
                        Votes:
                        2 Vote for this issue
                        Watchers:
                        8 Start watching this issue

                          Created:
                          Updated:
                          Resolved:

                            Unassigned Unassigned
                            2adb616fed0a Siddhartha Mohapatra
                            Votes:
                            2 Vote for this issue
                            Watchers:
                            8 Start watching this issue

                              Created:
                              Updated:
                              Resolved: