User Problem

There is no way to automate closure of an incident in Opsgenie. When an alert matches in an incident rule, it creates an incident and the alert becomes "associated". There is no way to automate closure of the incident when the associated alert(s) are closed.

Suggested Solutions

Add an option for when all associated alert(s) for an incident are closed, automatically close the incident. Basically, Incident closure should be configurable under the Incident Rules tab.

Current Workarounds

Leverage the Incident API to build a tool that polls opsgenie for open incidents, check status of all associated alerts for each incident, and closes incidents where all associated alerts are closed.